M Fadz

PART TIME DRIVER at Ninjavan (M) Sdn. Bhd. (2021-07 – 2026-03)

Ensure safe delivery to the customer
Ensuring that all parcels are properly scanned at the hub to avoid any mistakes during the delivery process
Responsible for making payment (bank-in) after receiving the money "Cash-on-Delivery".

FLEET ASSISTANT at Ninjavan (M) Sdn. Bhd. (2020-07 – 2021-07)

Assist in the management of daily fleet operations and monitoring driver
Improve operational processes that directly translate into higher delivery performance metrics
Deep dive into fleet utilization and route planning, working closely with management and in-house algorithms team to improve route optimization
Assist in the prioritization and planning of local fleet daily operations and flexible capacity growth strategy
Work closely with team and other departments to improve existing software across operational touch points, from Ninja Van Operator to Ninja Driver applications.

ADMINISTRATIVE EXECUTIVE / TECHNICIAN ASSISTANT at Ipec Engineering (M) Sdn. Bhd. (2018-07 – 2020-03)

Ensuring quality assurance and performing quality control on inspection analysis and report prior to delivery to clients
Leading the Admin/Clerk team and work closely with the Project managers to provide the right solutions to the clients
Work extensively with MS Word and MS Excel, prepare correspondence, maintain database and compile reports
Purchased and maintained office supply inventories
Work as helper with the Project Managers at the site

CLERK / TECHNICIAN ASSISTANT at Flir Asia (M) Sdn. Bhd. (2014-10 – 2018-06)

Ensuring quality assurance and performing quality control on inspection analysis and report prior to delivery to clients
Work extensively with MS Word and MS Excel, prepare correspondence, maintain database and compile reports
Completed the task that called Brief, Faulty Reports, Appendix daily
Work as helper with Project Managers at the site

CLERK at UTM Space Kuala Lumpur, Finance Division (2013-10 – 2014-10)

CINEMA CREW LEADER at Golden Screen Cinemas Sdn Bhd (2012-04 – 2013-10)

Provide excellent Customer Service to the customers
Sell tickets and serve food/drinks to customers
Ensure and maintain all facilities and cleanliness are adhere to Company's standard
Perform all tasks according to all safety precautions
Perform any ad hoc tasks as assigned by management

DATA ENTRY / CLERK at JMK IMAGING SERVICES Sdn Bhd (2011-10 – 2012-03)

Key in data of documents into system
Complete any required tasks by manager daily
Work extensively with MS Word and MS Excel, prepare correspondence, maintain database and compile reports

DATA ENTRY / CLERK at Acorn Marketing & Research Consultant Sdn Bhd (2011-01 – 2011-09)

Key in data of documents into system
Complete the tasks inquired by the manager daily
Work extensively with MS Word and MS Excel, prepare correspondence, maintain database and compile reports

SALES ASSISTANT at DNP Clothing Sdn Bhd (2013-10 – 2014-10)

Assist in shop's daily operation in ensuring the best shopping experience for customer
Assist product selection for customers
Answering queries from customers.

CUSTOMER SERVICES ASSISTANT at MPH Bookstore Sdn Bhd (2009-06 – 2010-06)

Supervise a team of customer service in order to provide efficient customer service and admin support to meet customers' requirements
Coordinate with operations and customers to ensure smooth daily operation
Response to customers feedback/complaints, documenting in the record and provide resolution
Provide guidance to employees and revolve any issues that may arises

STATISTICS DATA ENTRY at Selangor Champions League (Football) (2019-10 – 2024-12)

MEDIA TEAM at All Reds Malaysia (Football) (2016-10 – 2024-12)

EVENT MANAGER at Lost Valley (2018-01 – 2024-12)

Provide guidance to employees and resolve any issues that may arise
Supervise a team of customer service in order to provide efficient customer service and admin support to meet customers' requirements
Purchase supply inventories for event's need

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