Marcella David

Clinical Analyst - HATI International Sdn Bhd

(2026-04 - 2026-08)

Bridged the gap between clinical practice and IT solutions by evaluating healthcare workflows and mapping system requirements.
Collaborated with healthcare professionals and development teams to implement and optimize Hospital Information Systems (HIS) and Electronic Medical Records (EMR).
Analyzed clinical data and processes to improve operational efficiency, data integrity, and compliance with healthcare standards.

Product Specialist - Borneo United Medical (Conquest Medic Sdn Bhd)

(2025-10 - 2026-03)

Served as a technical and clinical expert for specialized medical devices and equipment across designated healthcare accounts.
Conducted product demonstrations, presentations, and hands-on clinical training sessions for surgeons, nurses, and hospital procurement teams.
Managed key client relationships, gathered market feedback, and provided robust post-sale clinical and troubleshooting support.

Registered Nurse - Alpha IVF Group

(2025-04 - 2025-09)

Assisted medical consultants with specialized surgeries and procedures, including Oocyte Pick-Up (OPU), Embryo Transfer (ET), Intrauterine Insemination (IUI), Hysteroscopy, and MESA-TESE.
Performed phlebotomy, recorded comprehensive medical histories, and closely monitored pre- and post-treatment patients.
Managed clinic workflows, maintained accurate electronic health records, and oversaw strict compliance with infection control and safety protocols.

Pharmacy Assistant cum Sales Assistant - Caring Pharmacy (EG Mall Inanam)

(2025-02 - 2025-04)

Assisted in dispensing medications and preparing prescriptions under direct pharmacist supervision.
Managed inventory tracking, monitored expiry dates, and recommended appropriate health supplements and personal care products to customers.

Administrative Nurse cum Companion Nurse - Blue Swan Home Care

(2024-08 - 2025-01)

Coordinated clinical activities, tailored individual care plans, and performed basic nursing duties including wound care, vitals monitoring, and medication administration.
Provided physical mobility assistance and empathetic emotional companionship to patients, collaborating closely with family members and physicians.

Administrative Officer cum Outpatient Department Manager - Jesselton Medical Centre

(2024-08 - 2025-01)

Oversaw the daily operations of consultant suites within the outpatient department, managing rosters, duties, and biannual/annual performance appraisals for nursing and auxiliary staff.
Ensured total department compliance with healthcare laws, regulations, and hospital Standard Operating Procedures (SOPs).
Conducted advanced Hospital Information System (HIS) training for incoming medical consultants.
Managed inventory, procurement, and asset maintenance for department medical supplies and clinical equipment.

Nurse cum Health Supporter - NXG Global Sdn. Bhd. / European Wellness

(2019-02 - 2022-04)

Educated and trained staff on the operation of biomedical devices and standardized clinical healthcare guidelines.
Contributed to public outreach and healthcare marketing by designing scripts and screenplays for promotional videography.

Clinic Assistant cum Clinic Coordinator - Healthway Medical Clinic / Enterprises

(2014-09 - 2018-04)

Provided comprehensive frontline customer service, managed scheduling, and assisted doctors as a clinical chaperone during patient follow-ups.
Managed drug inventory purchasing, established clinical rosters, and onboarded junior administrative staff.

Customer Services Agent - Singapore Airport Terminal Services (SATS)

(2011-04 - 2013-12)

Managed passenger check-ins, flight transits, travel document verification, boarding announcements, and flight documentation control.

Practice Nurse - Khoo Teck Puat Hospital (Singapore)

(2010-03 - 2010-09)

Delivered high-quality patient care, managed confidential medical files, and coordinated admission and discharge processes.

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