Megat Ameer

Dynamic Retail Leader with 8+ years of experience specializing in team supervision, staff training, and sales operations. Expert at motivating staff to achieve daily and monthly KPIs while ensuring seamless store management and loss prevention. Highly reliable and ready to contribute to a growing brand in fast-paced retail sector.

Supervisor at FILA (2024-12 – Present)

• Leading by example in maximizing "basket size" and demonstrating expert product knowledge.
• Handling internal staff grievances and "refereeing" any issues that arise on the floor.
• Managing "difficult" customers or resolving complex complaints that associates aren't authorized to handle.

Senior Sales Assistant at PUMA (2022-08 – 2024-10)

• Trained and mentored new sales staff, enhancing team performance significantly.
• Analyzed sales data to optimize pricing strategies, maximizing profit margins.
• Actively working toward (and pushing the team to meet) daily, weekly, and monthly sales targets.

Retail Assistant at Clock Family Enterprise (2019-01 – 2022-07)

• Developed strong product knowledge to enhance customer purchasing decisions.
• Maintained a clean and organized store environment to enhance shopping experience.
• Conducted inventory management, minimizing stock discrepancies by 15%.

Retail Assistant at High Cultured (2015-05 – 2018-12)

• Utilized POS systems to streamline transactions and improve accuracy.
• Resolved customer complaints swiftly, enhancing brand reputation.
• Managed inventory effectively, reducing stock discrepancies by 15%.

Sijil Pelajaran Malaysia (SPM) – Sekolah Menengah Kebangsaan Bandar Uda Utama (2013 – 2014)