Mohammad Aiman

Experienced in retail, logistics, and daily operations with strong skills in inventory management, team coordination, and customer service. Capable of supporting operational activities, resolving issues, and ensuring smooth workflow in fast-paced environments. A responsible and adaptable individual with strong communication and leadership skills, seeking to contribute to a supervisory or management role.

Assistent Last Mile at Ninja Van Logistic Sdn. Bhd. (2023-12 – Present)

• Managed daily delivery documents (RDO, manifests) and accurate inbound & outbound data entry
• Coordinated drivers and optimized delivery routes, reducing delivery time by 20%
• Resolved customer and rider delivery issues, achieving 95% customer satisfaction
• Prepared daily performance reports and verified POD before system closure
• Monitored inventory tracking and maintained logistics supplies in compliance with SOP
• Planned replacement drivers to prevent backlog and achieved 100% on-time delivery

Crew at 7Eleven (2023-05 – 2023-10)

• Provided friendly and efficient customer service while handling cashier and payment transactions
• Restocked and arranged merchandise to ensure shelves were well-organized and adequately stocked
• Assisted with stock checking and receiving incoming deliveries
• Maintained store cleanliness and ensured a safe and organized shopping environment
• Supported daily store operations and completed assigned tasks according to company procedures

Warehouse Coordinator at CEVA Logistic Sdn Bhd (2022-10 – 2023-01)

• Ensured 100% data accuracy for inbound & outbound operations through SOP compliance
• Improved on-time delivery by 20% by coordinating warehouse teams and schedules
• Optimized delivery routes and resolved vendor/driver issues to reduce delays
• Maintained 100% inventory accuracy using WMS monitoring
• Supported onboarding and training of new staff to improve team efficiency

Warehouse Crew at NINJA VAN SDN BHD (2022-01 – 2022-05)

Part-Time

• Handled parcel receiving, sorting, and dispatch operations
• Operated scanning systems and updated delivery data accurately
• Collaborated with warehouse team to achieve daily outbound targets

Diploma of Logistics Management in Logistics Operations and Distribution Management – Tech Terrain College (2020 – 2023)

Internship in Logistics – Tech Terrain College