Account Helpdesk
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Highly organized and dedicated professional with a strong background in customer service and query resolution. Skilled in efficiently handling customer inquiries through various channels. Adept at problem-solving, collaboration with teams, and managing complaints to ensure exceptional service delivery and meeting SLAs.
Proven ability to adapt and thrive in target-driven environments. Seeking a challenging position to utilize excellent communication and administrative skills in supporting the organization's smooth operations.
I have two years of experience in customer service and account helpdesk
International Islamic University Malaysia
Bachelor's degree, Computer Science
Jan 2019 - Sep 2023
