Muhammad Ikmal Othman

Detail-oriented Data Management Executive with experience in SQL development, ETL processes, database management, and system analysis within the insurance, healthcare, and fintech industries. Skilled in SQL, SSIS, DTS, SSRS, and data reporting with hands-on experience in data integration, validation, and business reporting. Strong understanding of project management, SDLC, UAT, and data quality management.

Proficient in multiple programming languages including SQL, Python, Java, JavaScript, C++, HTML, and CSS.

Data Management Executive (SQL & ETL)

MiCare Sdn Bhd | Bukit Jelutong | August 2024 – July 2026

• Managed member enrolment, policy renewal, and termination processes for insurance and healthcare portfolios while ensuring data accuracy within agreed turnaround time (TAT).
• Developed and maintained ETL processes using SSIS and DTS for data extraction, transformation, integration, validation, and cleansing.
• Created and optimized complex SQL queries, stored procedures, and SSRS reports to support reporting and operational requirements.
• Collaborated with data/report owners and application teams to ensure data consistency and reporting accuracy across systems.
• Maintained data integrity, security, and compliance by documenting workflows and implementing quality control procedures.

System Analyst

Paydee Sdn Bhd | Glenmarie | June 2023 – June 2024

• Designed, optimized, and maintained SQL queries for reporting and data analysis requirements.
• Performed system analysis, CMS management, database modifications, and ticketing system documentation.
• Tested, maintained, and monitored CMS platforms and databases while providing technical support.
• Participated in SDLC activities including requirement gathering, development support, User Acceptance Testing (UAT), and deployment processes.
• Conducted data analysis and requirement gathering to define system specifications and business requirements.

Bachelor of Computer Science (Hons.) in Big Data Science

Universiti Teknologi MARA | Shah Alam | 2019 – 2023

CGPA: 3.50 | First-Class Honours