IOUPAY ASIA SDN BHD, Malaysia
Business Data Analyst (Sep 2022 – May 2023)
• Performed data migration, cleaning, processing, and troubleshooting using Python and data modeling using DAX in Power BI which improved data reporting efficiency by 70%.
- Prepared scheduled and ad-hoc reports and dashboards for the board in Australia, senior management, and other departments.
- Conducted research and performed analyses on consumer and transaction data, i.e., cohort and fraud analysis.
KAODIM SDN BHD, Malaysia
Data Analyst (Jan 2022 – Jun 2022)
• Streamlined vendor onboarding process to replace manual tedious work for the Ops team which reduced average processing time from 14 days to 1-3 days.
- Created a tracker and built a BI dashboard to monitor active vendors and optimize daily, weekly, and monthly fulfillment and completion rates.
DHL ASIA-PACIFIC INNOVATION CENTRE, Singapore
Data Science Intern (Nov 2020 - Mar 2021)• Assisted senior data scientists in processing and analyzing large datasets for further analysis.
- Conducted research and performed analyses on inventory segmentation and delivery route optimization using descriptive analysis and clustering methods.
MUNCHY MART LTD, New Zealand
Manager (Mar 2018 - Dec 2019)
Office Administrator Mar (2016 - Feb 2018)
Retail Sales Supervisor (Jul 2015 - Feb 2016)
Retail Sales Operator (Mar 2015 - Jun 2015)• Led and motivated a team of 40 people in providing customer service and running daily operations.
- Performed full spectrum of management duties, including planning product specials and meeting with suppliers (Coca-Cola NZ, Goodman Fielder NZ, etc.) to achieve the best possible profit margin and merchandising (advertising, promotions, and product displays).
