Najwa Jamal

Results-driven eCommerce and Web Specialist with over 5 years of experience in web development, Shopify management, and ecommerce operations. Experienced in managing and optimizing Shopify-based ecommerce platforms, ensuring smooth website performance, inventory coordination, POS setup, and seamless customer experience across online and retail operations. Strong technical background in HTML, CSS, JavaScript, Shopify Liquid, WordPress, and ecommerce infrastructure management.

Proven ability to handle website development, maintenance, operational workflows, and cross-functional coordination while supporting business growth and brand objectives in fast-paced environments.

Senior eCommerce Executive at TudungPeople Sdn Bhd (2024-09 – Present)

• Manage and maintain the official Shopify store for TudungPeople, ensuring smooth daily website operations and user experience.
• Responsible for monitoring inventory and product availability across online store and retail operations.
• Handle Shopify backend management including product setup, collections, navigation, discounts, integrations, and POS configuration.
• Ensure website functionality, performance, and responsiveness are optimized across desktop and mobile platforms.
• Coordinate website updates for campaigns, product launches, restocks, and promotional activities.
• Troubleshoot and resolve website-related issues involving themes, apps, checkout, and customer experience.
• Work closely with internal teams to ensure accurate product information, stock synchronization, and smooth operational flow.
• Manage and optimize Shopify themes, layouts, and storefront settings according to business needs and branding requirements.
• Monitor website performance and customer journey to improve conversion and overall shopping experience.
• Support ecommerce operations including order monitoring, campaign preparation, and system testing before launches.
• Assist in maintaining integrations between Shopify, third-party applications, and internal operational systems.
• Ensure all ecommerce platforms and tools are functioning efficiently to support both online and in-store operations.

Web Developer at Orius Digital Sdn Bhd (2020-08 – 2024-09)

• Created and developed fully function corporate and ecommerce website by using Shopify and Wordpress.
• Using mostly on HTML, CSS, JavaScript and Shopify Liquid
• Experienced in few of web builder such as Elementor, Divi, WPBakery
• Developed a content management system that streamlined the publishing process, reducing manual work for the client.
• Responsible for maintaining and managing websites and servers to meet user needs. Ensure the functionality, security, and efficiency of web infrastructure while optimizing loading speeds, fixing issues, and updating website content. (Web Master)
• Dealing with eDMs daily as per requested by the client (Mailchimp, Klaviyo)
• Lead small tech team to monitor the progress and deadlines

Fullstack Web Developer at eJeeban Web Design Company (2020-01 – 2020-08)

• Developed mostly on corporate custom website by using Wordpress.
• Using PHP mostly on the backend and fully custom theme of HTML, CSS and Javascript.
• Developed a content management system that streamlined the publishing process, reducing manual work.

Fullstack Developer Intern at Media Prima Berhad (Digital) (2019-09 – 2020-01)

• Exposed with the system development skills by using NodeJs, Laravel

Bachelor in Computer Science – Universiti Teknologi MARA (2016-09 – 2019-11)