Nasrullah Rosli

Experienced in data center operator (L1) with almost 3 years of experience emphasis on backups. Monitoring and analyzing more than 500 alerts per day including Processing visitation request and Request for change (RFC). Self-motivated; comfortable making initiative and working independently with little or no supervision. Punctuality and ability to meet deadlines in a timely manner.

Nursafia Design Sdn Bhd

Operation Manager

• Printed more than 800 customers orders per day for delivery purpose, ensured all orders are prepared and delivered to customers.
• Facilitated warehouse operation processes by receiving and stocking goods.
• Labeled products and organized stock in racks with the help of Excel.

IT and Management

• Restructured safe network path between outlet by replacing faulty UTP cable, drilled tar route and buried metal pipe, and using T568B codes for RJ45 modular plugs.
• Resolved malfunctioning devices such as receipt printer, and cash drawer machine for 6 outlets (3 in Kota Damansara).
• Supervised Shopee account for company business, achieved target as preferred seller within 3 months.

Data Center Operator (L1)

• Performed tapes backup changing each day for send offsite.
• Sustained monitoring infrastructure health and security on a clients' environment every 12 hours.
• Fielded local and abroad calls for inquiry or request; Updated information with tickets through Microsoft Outlook.
• Processed visitation request by following standard procedure before any activities is carried out.
• Succeeded in handling 2 important visitations concurrently, Japanese executive customers and delivery for new project installation which requires long hours.

Universiti Malaysia Pahang (UMP)

Bachelor of Computer Science (Computer Graphic & Multimedia Technology) with hons.