Nicole Chan

A dedicated and self-motivated recent graduate with two bachelor’s degree majors and has sufficient knowledge in business analytics and marketing along with creative and critical thinking skills which could help attain the company’s goal.

SNS Network Sdn Bhd, E-commerce Intern, Ipoh, Malaysia

03/2021- 12/2021

• Managed and processed daily orders for 6 accounts on different e-commerce platforms.
• Collected and cleaned data from e-commerce platforms for KPI metrics with the aid of spreadsheet pivot tables.
• Reorganised e-commerce interface page for a new brand account, "Dell Commercial Store" by creating and updating product category banners that includes clickable links (via Adobe Photoshop and Canva).
• Developed a marketing plan to boost the Dell Commercial Stores' monthly organic traffic by 20% through an online giveaway event.

Monash University Malaysia, Bachelor of Business And Commerce, Selangor, Malaysia

07/2019- 07/2022

• Major: Business Analytics and Strategic Marketing 
• Results: CGPA of 3.75/4.0
• Awards: Recipient of Monash High Achiever Award