Nicole Cheong

Experienced Software Test Analyst who has a comprehensive understanding of all of the tools available for software testing and analysis. Adept at determining software value based on efficiency creating reports that indicate a software title’s perceived value to the company and executing multiple tests simultaneously. Specializes in industrial control software and cutting edge wireless technology.

2022 - Present

HSBC

Test Analyst

Convert to HSBC permanent staff due to good performance.

Perform the same duties as previously.

Received certificate from Hong Kong & China stakeholders in recognition for a record of outstanding accomplishments to GBA Wealth Management Connect project which successfully launch to public

2021 - 2022

CSI Interfusion Sdn. Bhd

Software Engineer - Test Analyst

Perform my duties at the premise of HSBC Electronic Data Processing (known as Client), work under WPB Business Transformation.

Participating in preparing user requirements and UAT test scripts, prepare test data, perform UAT, verify results & output for the UAT to ensure completeness and quality delivery.

Finalize and get approval for sign-off from stakeholders before release (ensure all defined business needs & functionality requirements have been met during warranty period).

2020 - 2021

iTAc MSC Outsourcing Sdn Bhd

Test Engineer (Test Analyst)

Perform my duties at the premise of Hong Leong Bank Berhad (known as Client), work at PFS Digital Department.

Production support and define initial project scope (tracking & dispatching of the encountered defects; monitoring the resolution activities from IT team to guarantee UAT able to close the retested defect successfully.

Provide ITR for production issue (provide documentation for enhancement or fixes). Verify functionality & UIUX (ensure all the functionality, UI design, & copywriting as per BAU and tested ok in UAT).

Stimulate production issue in UAT environment (make sure the issue was fixed in UAT, and will not impact existing users).

Finalize and get approval for sign-off from manager before deployment.

2019

Hong Leong Bank Berhad

Intern

UAT tester for new Athena apps.

Was responsible for the copywriting in CN & BM by mobility manager (provide copywriting for all the translation of new apps).

2022 - Present

Master of Business Administration

Sunway University

2017-2020

Bachelor of Science (Honours) Financial Mathematics

Universiti Tunku Abdul Rahman (UTAR)