Nishanthini Thanapalan

Highly skilled Administrative professional seeking to utilize my office and interpersonal communication skills for the betterment of a company. Adept in managing and maintaining an organized documentation system, working one-on-one with customers.

Hospitality Direct

Admin Executive

05 Feb 2018 to 01 April 2019

Achievements

• ABLE TO COMMUNICATE EFFECTIVELY WITH GUESTS AND COLLEAGUES
• EXCEED CUSTOMER EXPECTATION IN TERMS OF CUSTOMER SERVICE AND PROVIDE ACCURATE INFORMATION
• PROBE CUSTOMERS TOUNDERSTAND THEIR NEEDS AND REQUIREMENTS
• ORGANIZING BOARD MEETINGS
• ASSIST WITH THE DAILY RESERVATION PROCESSES, SERVICING GUESTS NEEDS AND QUERIES, PROVIDE ALTERNATIVE OPTIONS TO GUESTS

Admin

03 NOV 2019 TO 31 AUG2020

Achievements

• HANDLING CLIENTS.
• RECEPTION DUTIES I.E ANSWERING PHONE, ATTEND TO GUEST, COMPANY MAILING OR COURIER SERVICES.
• ORGANIZING BOARD MEETINGS AND OVERSEEING ADMINISTRATION OF ALL OWNERS' MEETINGS
• RECEIVED LETTER, DOCUMENT FROM OTHER DEPARTMENT AND OTHER COMPANY, CHECK AND STAMP.
• ORGANIZING BOARD MEETINGS AND OVERSEEING ADMINISTRATION OF ALL OWNERS' MEETINGS

TEACHER

5 MAY2021 TO 6 APRIL 2022

Achievements

• MANAGE CLASSROOM ACTIVITIES INCLUDING LESSONS, PLAY, BREAKS AND MEALS
• TRACK CHILDRENS’ PROGRESS AND REPORT TO PARENTS
• MAINTAIN A CLEAN AND TIDY CLASSROOM
• ENCOURAGE CHILDREN TO INTERACT WITH EACH OTHER
• PROVIDE TOOLS AND RESOURES FOR CHILDREN TO USE AND EXPLORE DURING LEARNING AND PLAY ACTIVITIES.
• ADHERE TO HEALTH/ SAFETY AND SANITATION PROCEDURES

TEACHER

1 JUNE 2022 TO 1 OCTOBER 2022

Achievements

• TO ENSURE THE CHILDREN ARE CARED FOR IN A HAPPY, SAFE
• TO SUPPORT AND ENGAGE A GOOD RELATIONSHIP WITH YOUR TEAM PLAYER AND PARENTS
• SUPERVISING CHILDREN DURING LESSONS, MEALTIME, AND ON THE PLAYGROUND.
• MONITORING AND NOTIFYING CAREGIVERS OF STUDENTS' PROGRESS.

ADMIN EXECUTIVE

03 JANUARY 2023 TO 14 JULY 2023

• DISTRIBUTE CASES TO OIC BY THE WORKFLOW.
• WRITE AND DISTRIBUTE EMAIL, CORRESPONDENCE MEMOS, LETTERS, FAXES AND FORMS
• SUBMIT REPORTS AND PREPARE TIMESHEET
• HANDLING ADMINISTRATIVE REQUESTS AND QUERIES FROM SENIOR MANAGERS.
• REVIEWS AND UPDATES INSURANCE POLICIES FOR CLIENTS ON A REGULAR BASIS TO ENSURE ACCURACY AND EFFICIENCY WHEN FILLING A CLIAM.
• HELPS CLIENTS DETERMINE THE RIGHT INSURANCE POLICIES FOR THEIR SPECIFIC NEEDS.
• MANAGING EMPLOYEE RECORDS (PHYSICAL AND DIGITAL).
• FOCUS ON TEAM GOALS AND PERSONAL DEVELOPMENT ITEMS.

Sekolah Menengah Kebangsaan Convent Sentul 

• Completed and Passed SPM

Diploma Business Management