Nur Zyreen

I am Nur Zyreen. You may call me Reen. 35 years old. Married. Actively looking for a permanent job.

Setia Ecohill Sdn. Bhd.

Location: Semenyih, Selangor

Position: Sales Assistant, Sales & Marketing

Since January, 2020 – 5th November, 2021

Scope of Work

• After sales process, filling all the customers' details & relevant documents
• To remind Sales Person to collect balance down payment from customers before transmitting the furnished file to the Credit Admin Department
• To help maintain the tidiness of the back office (brochures, files, premium gifts, etc.)
• Stock check for the brochures, stationeries, letterheads, etc.
• Maintain the company car (refuel, send for service/repair, get quotation on the repair, etc.)
• Open E-PO & keep track on the update. Once approved, will print it & pass to the relevant person in charge
• To execute files, documents, SPAs & DMCs. Once done execute, will contact lawyer or get Sales PIC to inform lawyer to collect.
• Process invoices given by the clerk/lawyer. Liaise with them directly.

——————————

Setia Ecohill Sdn. Bhd.

Location: Semenyih, Selangor

Position: Receptionist, Sales & Marketing

Since September, 2013 – January, 2020

Scope of Work

• Answered phone calls, transferred calls to the necessary department/person requested by the caller
• Greet walk-in customers, assist them on any inquiries & direct them to the relevant sales person or customer relation representatives
• Assist own department on ad hoc tasks given especially when there will be a new product launching (call customers to explain on the new product(s) & invite them to the launching
• Assist key in customers' details in the company website or customer data lists

——————————

AirAsia Berhad

Location: LCCT, Sepang

Position: Guest Service Assistant

Since July, 2012 – August, 2013

Scope of Work

• Interact effectively with guests in providing and processing information
• Handle and resolve queries efficiently
• Manage and maintain guests records in a timely manner
• Manage and handle complaints or feedbacks
• Helped customer to manually check-in before their flight or even their luggage(s)
• To check passports validity or requirements needed before they fly to their destination, especially in the international sectors

Highest Education

Level​:​ Pre-University, Foundation in Management

Institute​:​ Multimedia University (MMU)

Located In​:​ Melaka, Malaysia

Graduation date​:​ January 2008

Second Education

Level​:​ Sijil Pelajaran Malaysia

Institute​:​ Sek. Men. Keb. Convent Kajang

Located In​:​ Selangor, Malaysia

Graduation date​:​ 2005