Paul Tan

Passionate and committed in the field of supply chain. Committed to deliver strategic organizational development strategies to lead and drive change management and improvements in communications, strategic execution,

leadership development, corporate governance, risk management, and procedural compliance. Excellent analytical,

critical-thinking and problem-solving skills to evaluate organization logistical operations and execute methods to improve efficiency.

 Transport Planner (Control Tower for APAC,CHINA)

DHL Supply Chain, Kuala Lumpur

• Planned and oversaw third-party shipments, managing stakeholder relationships and contracted lanes with over 300-400 shipments on average per month
• Prepared variety of different written communications, reports and documents to ensure smooth operations.
• Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
• Determined most effective mode and routing of materials to customer locations and company facilities.
• Used Power BI and Oracle to create monthly and quarterly benchmark analytics, illustrating costs .
• Oversaw for entire China Domestic Transport daily operations to ensure high levels of productivity.
• Coordinated schedules and communicated changes to customers.
• Worked with service providers to resolve issues and correct delays.
• Maintained operations in compliance with Baker Hughes Operation (client) regulations.

 Logistics Executive

SHARP ELECTRONICS MALAYSIA, KUALA LUMPUR

• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Directed logistics operations, including shipping and receiving of wide range of products daily.
• Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
• Provided detailed instruction to various stakeholders by phone and e-mail as well as updating sales on cargo statuses by closely monitoring receipt and tracking processes.
• Communicated with management and customers by tracking, auditing and troubleshooting operational issues.
• Created documents of load plans, cargo cleanliness inspections and transportation processes.
• Checked and prepare export documentation such as CIPL to determine cargo contents and classified goods into different tariff or fee groups.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.
• Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
• Generated all documentation and information required for all export shipments.
• Negotiated and arranged transport of goods with shipping or freight companies.
• Successfully expedited 10 containers weekly during port lockdown caused by pandemic.
• Maintained updated knowledge of functional technology and leveraged information to drive innovation.
• Tracked orders and notified customers of status or potential delays .
• Liaised between warehouse personnel and sales to facilitate account and operational needs.
• Used SAP to coordinate and monitor outgoing and inbound deliveries

2022-MAY - Current Master of Science: LOGISTICS AND SUPPLY CHAIN MANAGEMENT 

UCSI UNIVERISTY - M 

2017-JAN till 2019-DEC Bachelor of Arts: Logistics Management

UCSI University - Kuala Lumpur 

• Received full scholarship from Hong Leong Bank Foundation

2015-JAN till 2016-DEC Diploma: Logistics Management

UCSI University - Kuala Lumpur 

• Received full Hong Leong Bank Foundation Scholarship