Customer Service/ Live Host
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I am currently a student pursuing a Diploma in Digital Media and am seeking a part-time position while continuing my studies. I bring with me a strong background in retail and customer service, along with five years of professional experience as a flight attendant with Malaysia Airlines. In addition, I have experience working as a live host for Gamers Hideout, where I engaged audiences through live streaming and promotional content.
Through my previous roles, I have developed excellent communication and interpersonal skills, the ability to perform confidently on camera, and the capability to work well under pressure in fast-paced environments. My experience as a live host strengthened my presentation skills, audience engagement, and familiarity with digital platforms, while my aviation and customer service background reinforced professionalism, adaptability, and attention to detail.
As I transition into the digital media field, I am eager to apply my creativity, communication skills, and strong work ethic in a part-time role that allows me to continue learning while contributing positively to the organization.
Customer-focused professional with over 7 years of experience across aviation, hospitality, retail, and customer care roles. Former and current Malaysia Airlines Cabin Crew, skilled in delivering high-quality service, ensuring safety compliance, and handling passenger needs in fast-paced environments. Strong background in conflict resolution, communication, and multitasking, with proven ability to work independently and in teams.
Experienced in sales, live hosting, and social media content creation through work at Gamer’s Hideout, including Facebook live streaming and TikTok marketing. Adaptable, professional, and committed to delivering excellent customer satisfaction.
SPM (General Certificate of Education Ordinary Level)
SMK Infant Jesus Convent, Malacca
January 2010 – December 2014
Field of Study: Accounting / Economics
