Ravithaa Mahalingam

Biomedical Science graduate and Medical Laboratory Scientist with hands-on experience in diagnostic laboratory testing and phlebotomy across high-volume clinical settings. Skilled in operating, calibrating, and troubleshooting laboratory analyzers, performing quality control (QC) and proficiency testing, and ensuring compliance with ISO 15189 and ISO 9001 standards. Experienced in Laboratory Information System (LIS) reporting, blood bank cross-matching, biosafety, and hazardous-waste management.

Seeking a Phlebotomist / Laboratory Scientist role in an accredited hospital laboratory.

Medical Laboratory Scientist - Cardiac Vascular Sentral Kuala Lumpur (CVSKL)

(2024-08)

• Performed venipuncture and specimen collection, verifying patient details and ensuring optimal sample quality, correct labelling, and timely delivery to the laboratory.
• Performed diagnostic testing on blood, body fluids, and tissue samples using automated analyzers and manual techniques to support clinical diagnoses and patient care.
• Operated, calibrated, and carried out first-line troubleshooting of laboratory analyzers in compliance with ISO 15189, ISO 9001, and standard operating procedures (SOPs).
• Performed daily quality control (QC), proficiency testing, and internal quality assurance, supporting external audits and laboratory accreditation.
• Entered and verified test results in the Laboratory Information System (LIS), ensuring data accuracy, patient confidentiality, and timely reporting to physicians for urgent clinical decisions.
• Cross-matched blood and prepared blood products for transfusion, ensuring compatibility and patient safety.
• Adhered to biosafety protocols, handling hazardous materials and clinical/biohazard waste in line with health, safety, and waste-management standards.
• Managed reagent and laboratory supply inventory, supporting cost control and uninterrupted service delivery.
• Collaborated with nurses, pathologists, and consultants for coordinated, multidisciplinary patient care.

Claim Executive - MediExpress (Malaysia) Sdn Bhd - Selangor

(2022-09 - 2023-02)

• Coordinated admission and discharge processes for insured patients, processing cashless claims and pre-authorisations accurately.
• Liaised with hospitals, insurance providers, and policyholders; resolved claim-related inquiries and escalated complaints.

Phlebotomist - Gribbles Pathology - Selangor

(2019-10 - 2020-12)

• Performed venipuncture on walk-in patients, verifying patient details and selecting the appropriate venipuncture method while ensuring patient comfort and safety.
• Ensured optimal sample quality and quantity; labelled and documented specimens accurately in appropriate containers.
• Dispatched specimens to the laboratory in a timely manner and updated patient medical records.

Pre-Analytical Assistant (Part-Time) - Quantum Diagnostics - Selangor

(2018-05 - 2018-08)

• Verified test orders and prepared patient samples for analysis.
• Ensured proper centrifugation and timely transfer of specimens to the relevant departments.

Bachelor of Biomedical Science - Management and Science - Management and Science University (MSU) (2018-09 - 2022-01) Malaysia

Diploma in Medical Laboratory Technology - Medical Laboratory Technology - Management and Science University (MSU) (2015-03 - 2018-01) Malaysia

Sijil Pelajaran Malaysia (SPM) - SMK Seksyen 10 (2014) Kota Damansara