Duty Nurse Administrator at Sunway Medical Centre Damansara (2025-06 – Present)
- Supported staff engagement initiatives, significantly reducing attrition rates.
- Enhanced customer experience, strengthening hospital reputation.
- Aligned nursing support with organizational goals to mitigate financial risks after hours.
- Ensured smooth nursing department operations by responding to after-hours support calls.
- Facilitated employee development programs to boost professional growth.
- Managed crucial conversations and held team members accountable for performance.
- Promoted networking between departments and hospitals to uphold standards and quality education.
- Provided timely counseling for patients and families, addressing relevant issues effectively.
Senior Staff Nurse ICU/HDU & DNA ALTY Hospital at DNA ALTY Hospital (2021-11 – 2025-06)
- Prepared patients for invasive procedures using ventilators, arterial lines, CPAP, and BiPAP machines.
- Developed nursing care plans tailored to treatment and management based on physician's orders.
- Promoted networking between department and hospitals to enhance standards and quality education.
- Executed administrative responsibilities while actively participating in quality assurance processes within center.
- Facilitated compliance with MSQH and CHAP standards during new department and hospital setup.
Staff Nurse ICU/HDU at Columbia Asia Hospital Setapak (2018-01 – 2021-10)
- Coordinated multidisciplinary teams to implement patient-centered care plans in intensive care units.
- Advocated for patients' rights and ethical standards within critical care environments.
- Conducted comprehensive assessments to identify patient needs and prioritize interventions.
- Managed administration of medications, intravenous fluids, and blood products, adhering to safety guidelines.
- Performed CPR and utilized defibrillator during emergency situations.
- Administered life-saving interventions in high-dependency units, following established protocols.
Registered Staff Nurse at Institute Jantung Negara (2016-01 – 2018-01)
- Monitored changes in ventilation, renal, and cardiac conditions to request immediate medical intervention from critical care physicians.
- Administered IV therapy, interpreted cardiac rhythm strips, and treated wounds to support patient care.
- Participated in clinical audits and research projects contributing to enhancements in critical care practices.
- Provided compassionate end-of-life care, assisting patients and families through challenging decisions.
- Maintained accurate records of patient care, treatment interventions, and progress notes within electronic health systems.
- Utilized advanced cardiac life support skills during emergencies to stabilize patients effectively.
- Adjusted ventilator settings for patients on mechanical ventilation to ensure optimal respiratory function.
- Implemented individualized care plans for post-cardiac surgery patients, emphasizing pain management and recovery.
Registered Staff Nurse at KPJ Ampang Johor & Ampang Puteri Hospital (2011-10 – 2016-01)
- Provided direct patient care while monitoring patient conditions for changes.
- Administered medications and treatments with adherence to safety protocols.
- Recorded vital signs and maintained accurate patient charts for effective tracking.
- Assisted doctors during procedures and examinations to ensure optimal outcomes.
- Educated patients and families regarding care plans and medication use.
- Ensured compliance with infection control and safety practices at all times.
- Collaborated with healthcare team members to enhance patient care.
- Reported changes in patient condition promptly to facilitate timely interventions.