Rosimah Mudin

A dedicated and disciplined retail professional with over 10 years of experience, now specialising in the luxury beauty and fashion sectors. A quick learner who thrives in dynamic environments, with a proven track record of delivering excellence in customer service and driving results through self-motivation and resilience.

Beauty Advisor (Contract) at Chanel (2025-12 – Present)

Delivers personalized luxury services in skincare consultations, makeup applications, and fragrance recommendations.

• Delivers personalized luxury services, including skincare consultations, makeup applications, and fragrance recommendations.
• Enhances client experience and sales value through the promotion of tailored add-on services.
• Maintains high luxury standards and applies expert product knowledge from ongoing brand training.

Sales Advisor at Balenciaga (2025-07 – 2025-12)

Consistently exceeded personal sales targets by identifying customer needs and building strong loyalty.

• Consistently exceeded personal sales targets by identifying customer needs and building strong loyalty.
• Conducted private client appointments to ensure a premium, client-centric shopping experience.
• Managed department operations, including visual merchandising, stock organization, and deliveries.

Store In Charge / Makeup Artist at Giorgio Armani Beauty (2024-11 – 2025-04)

Monitored daily operations and led the team to achieve KPIs through strategic planning and professional makeup training.

• Monitored daily operations including staff scheduling, inventory, and visual merchandising.
• Led the team to achieve KPIs through strategic planning and professional makeup training.
• Acted as the main point of contact for brand events, product launches, and VIP appointments.

Beauty Advisor & Captain at Sephora (2022-04 – 2024-10)

Captain of Sephora TRX and subject matter expert in skincare and makeup.

• Captain of Sephora TRX (Jan–April 2024): Monitored house brand performance and led monthly activities for cast members.
• Served as a subject matter expert in skincare and makeup, facilitating product sharing and training.

Retail Associate at Victoria's Secret (2019-08 – 2022-04)

Managed day-to-day operations, consumer engagement, and stock control for new product launches.

• Managed day-to-day operations, consumer engagement, and stock control for new product launches.

Senior Beauty Consultant at HK Sasa SDN BHD (2016-02 – 2019-07)

Achieved daily sales goals and trained new consultants on product knowledge and guest relations.

• Achieved daily sales goals and trained new consultants on product knowledge and guest relations.

Sijil Pelajaran Malaysia (SPM) – SMK Sikuati Kudat Sabah (2010 – 2010)

Penilaian Menengah Rendah (PMR) – SMK Abdul Rahim Kudat Sabah (2008 – 2008)