Rozi Efendy

Highly motivated person. Known for a friendly, cheerful character and embroidered with assertive natural. I have 1 year experience in Customer Service related job and I am very confident that the qualities I possess are very much in line with the position you are offering.

Answer phone calls in a more professional manner and provide information about products and services as required by the callers. Build sustainable relationships and trust with customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to unsure resolution

I have a Bacelor Degree in Linguistic from Universiti Putra Malaysia.