Shaiful Radzi

Driven professional with experience in operations, administration, and team collaboration. Skilled in problem-solving, process improvement, and delivering high-quality results in fast-paced environments. Committed to meeting organizational goals and maintaining professional standards.

Sale Advisor at Abang Usedcar Sdn Bhd (2026-05 – Present)

• Assist customers with inquiries regarding used car models, specifications, pricing, and financing options.
• Follow up with potential customers through calls, WhatsApp, and social media platforms.
• Arrange vehicle viewings and test drives for interested buyers.
• Prepare and manage sales documentation, booking forms, and customer records.
• Coordinate with banks and finance departments for loan application processes.
• Update vehicle listings on online platforms such as Facebook Marketplace, Mudah, and company social media pages.
• Support sales executives in achieving monthly sales targets.
• Ensure vehicles are presented in good condition before customer viewing.

Retail Supervisor & Stylist (Levis and Dockers) at Levi Strauss (Malaysia) Sdn Bhd (2021-11 – 2026-04)

• Led, trained, and motivated sales staff by providing daily guidance, performance coaching, and on-the-job training to consistently achieve sales targets and performance KPIs.
• Prepared and analyzed regular reports on sales performance, inventory levels, and staff productivity to support management decision-making and improve store efficiency.
• Ensured visual merchandising and product displays met company guidelines by maintaining store layout standards, promotional setups, and product presentation to enhance customer experience and drive sales.
• Assisted in planning and executing sales promotions, product launches, and marketing activities, including setting up promotional displays and coordinating with team members to maximize campaign effectiveness.

Telecommunication Engineer Intern at Tumpat Solution Sdn Bhd (2021-03 – 2021-10)

• Design, install, configure, and maintain telecommunication systems including voice, data, fiber optic, and wireless networks.
• Perform site surveys, system testing, troubleshooting, and fault diagnosis to ensure optimal network performance and reliability.
• Monitor network performance, identify issues, and implement corrective and preventive maintenance actions.
• Configure and maintain network equipment such as routers, switches, base stations, antennas, and transmission systems.

Diploma in Electronic Engineering (Transmission and Networking) – Mara Japan Industrial Institute (MJII) (2018 – 2021)

Literature and Humanities – SMK Bandar Tun Hussein Onn (2) (2013 – 2017)