Shima

Structured and always focus on the value of work Therefore, when it comes to work, integrity is a must. I prioritized ethics and attitude during working. To utilize my technical skills and provide a professional service to customer by applying and honing my knowledge and working in a challenging and motivating working environments.

INTERNSHIP (QUANTITY SERVOYER) at AI KONSULT SDN BHD (2022-01 – 2023-12)

• Assisted incost estimation and project planning.
• Coordinated with project teams and clients
• Strong communication and organization skills.

RETAIL SALES ASSISTANT at SWITCH by CG COMPUTERS SDN BHD (2023-07 – 2024-09)

• Present Provide exceptional customer service by greeting and assisting customers, answering inquiries, and providing product knowledge.
• Achieve monthly sales targets consistently, contributing to a 15% increase in overall store sales.
• Operate the POS system for cash and card transactions, ensuring accuracy and smooth checkout processes.

CUSTOMER SERVICE SPECIALIST (2024-01 – Present)

• Assist customers through chat, phone, and email.
• Provide information and answer questions.
• Handle complaints and solve issues

AUTOMOTIVE SALES ADVISOR (2026-01 – Present)

• Assisted customers in selecting suitable vehicles based on their needs and budget.
• Explained vehicle features, pricing relationships and financing options to customers.
• Built good customer relationship and achieved sales targets.

SPM – SEKOLAH MENENGAH KEBANGSSAN CHE TOM (2014-01 – 2019-12)

DIPLOMA in ARCHITECTURE OF QUANTITY SURVEYOR

– UNIVERSITI TEKNOLOGI MARA (UiTM) (2020-01 – 2024-12)