Shubham Aher

Lead Software Engineer (Backend) with 13 years of hands-on experience in designing, developing, and leading scalable Java/Spring Boot APIs & microservices for banking and enterprise platforms. Proven expertise in real-time decisioning systems (Citibank COPS), cybersecurity compliance, adtech, and clinical genomics products. Strong track record in end-to-end ownership, team leadership, architecture decisions, CI/CD pipelines, cloud-native development (AWS), and delivering business-critical features.

Lead Software Engineer at IndexNine Technologies (2024-02 – Present)

Cybersecurity, Compliance & Risk Management, AI for Security & Security for AI. Clients: Smarsh Inc., Entreda, Cygeniq.ai

• Owned end-to-end Risk Analytics APIs and Entreda Unify Platform as backend tech lead.
• Delivered feature enhancements for Endpoint Device Monitoring and Integrated Risk Analytics at Smarsh.
• Developed, led and integrated 'snap.observe' Observability module; reduced average time to fix critical issues using OpenTelemetry and JaegerUI for the Smarsh Platform.
• Successfully designed, built, tested and delivered the integration of various LLMs using spec-driven development and Cursor AI with GitHub Copilot based Actions deployments at Cygeniq.
• Led architectural initiatives (ADR, Review Board), CI/CD pipelines, layered API testing, and TDD adoption for Cygeniq Hexashield AI.
• Mentored 7 team members (6 Dev + 1 QA); improved engineering velocity and established triaging processes.
• Coordinated with Frontend, QA, and DevOps streams for seamless integration of cybersecurity products.

Principal Software Engineer at Operative Media (2021-10 – 2024-01)

Adtech / Media Operating System (AOS). Duration: 2 years, 4 months

• Owned Ad Delivery Service and end-to-end Integration Manager Platform.
• Proactively resolved critical/blocker issues to prevent revenue impact; performed RCA and timely fixes.
• Led engineering initiatives: Contract Testing, tech stack upgrades, multi-branching strategy.
• Mentored 8 team members (5 Dev + 3 QA); fostered proactive communication and documentation.
• Collaborated across teams to maintain API contracts and enhance QA automation.

Team Lead (Product Development) at PierianDx (Velsera) (2020-01 – 2021-09)

Clinical Genomics Workspace (CGW) – SaaS Healthcare Platform. Duration: 1 year, 9 months

• Led L3 support team; improved customer NPS from 4.8 to 6.9 and reduced churn by unblocking patient care.
• Acted as bridge between Product Development and Customer Success; coordinated hotfixes.
• Performed RCA, mentored team on documentation-first approach, and reduced turnaround time.

Senior Software Developer at PierianDx (Velsera) (2015-12 – 2019-12)

Clinical Genomics Workspace (CGW) – SaaS Healthcare Platform. Duration: 4 years, 1 month

• Designed and implemented RESTful microservices using Spring Boot, JPA/Hibernate.
• Migrated legacy Groovy/Grails Report Generator to modern Java microservice.
• Delivered features with TDD, improved code coverage, and maintained AWS deployments.

Associate Consultant at TIBCO Software (2013-07 – 2015-11)

Citi COPS (Centralized Offer Palette System) – Citibank N.A., Singapore. Duration: 2 years, 5 months

• Contributed to real-time decision management system for banking & card products using Java, TIBCO, and Oracle.
• Performed requirement analysis, development, SOAP web services testing, and RCA of defects.

Bachelor of Engineering in Information Technology – Pune Institute of Computer Technology (2010 – 2013)