Clinic Assistant / Receptionist at Klinik Sri Jaya (2025-07 – 2026-02)
- Managed front desk operations, patient registration, and appointment scheduling.
- Assisted doctors during consultations and minor procedures.
- Maintained patient records and handled billing & claims.
Patient Services Associate III at Subang Jaya Medical Centre (2023-08 – 2025-05)
- Providing frontline services such as scheduling appointments, verifying patient information, answering phone calls and updating records onto the system.
- Assisting the doctors during the treatment and examination of patients.
- Identify situations where patients require additional attention and providing it.
- Performing basic clinical procedures, performing bed bookings for admitting patient and preparing the necessity for procedures.
- Monitoring non-clinical inventories.
Clinic Assistant at Clinic Sentosa Sunway (2022-11 – 2023-06)
- Creating a positive experience by welcoming and assisting clinic patients.
- Preparing patient files.
- Maintaining patients data records.
- Contact info and answering phone calls, setting appointments, and submitting panel claims.
- Assisting doctors during minor procedure if required.
- Dispensing drugs/medicine as prescribed by doctors.
- Managing billing and cash payments at front desk.
E-Commerce Assistant at FOS Apparel Sdn. Bhd (2020-09 – 2022-10)
- Monitor e Commerce websites to ensure properly function.
- Take in new orders and assist in order processing.
- Ensure timely order fulfillment and tracking.
- Respond to incoming customer emails and manage until fully resolved.
