Suruthi Narayanan

Forward-thinking Research Executive with background in research and focus on achieving ambitious development targets. Confident in client management and brings an organised and precision-minded approach to all projects. Diligent problem solver with talent in guiding all functions relating to reach studies, analysis and reporting. Strong communication skills and contributed 25% of annual profit through successful winning projects.

Successfully managed 10 Quantitative projects with different objectives

• Led monthly tracker project and effectively managed client’s expectations by meeting the project deadline consistently
• Established and maintained international client relationships by liaising effectively with clients on project-related information, responded to day-to-day client requests, and anticipated client needs to provide solutions ahead of time
• Demonstrated high standards of client service, discussed client's research objectives with clients and colleagues, and to author clear, accurate questionnaires and reports - Resulted in winning 2 consecutive projects with the same client
• Drafted proposals based on clients' need - Won 5 huge, budgeted pitches/projects
• Authored 10 reports based on client needs and ensure report helped clients to understand analysis reported
• Presented data findings and actively participated in client discussion to provide logical recommendation which help clients to improve their services
• Coordinated with multiple parties (clients & internal teams) from different countries across global markets to ensure projects runs smoothly according to timeline
• Provided quotes for studies and demonstrated awareness of financial status of jobs and impact of one's actions on profitability
• Supported and assisted line managers in building client relationship, provide insights into current industry and business trends/opportunities and discovering additional revenue-generating possibilities within client portfolio
• Designed and drafted questionnaires to ensure it meets project's needs and objective
• Checked data accurately and ensure scripting of questionnaire and logic flow is error free
• Mastered the technical systems – logging project specifications, saving all records of project communications, checking back-end quota progress and triggering Client Satisfaction Monitor

BACHELOR OF BUSINESS: INTERNATIONAL BUSINESS

Manipal International University

• 3.95 - Cumulative Grade Point Average, First Class Honors
• Received Scholarship and Tuition Waiver University being a consistently high achiever
• Elected as Representative for Business School for Student Council Representative in 2020