Syahmi Ami

Business Administration graduate with over 4 years of experience in takaful consultation, client relationship management, policy administration, underwriting support, and business development. Recognized as a Top 10 Nationwide Rookie Agent for outstanding sales performance and customer engagement. Strong ability to build relationships, manage stakeholders, and deliver financial protection solutions while ensuring operational efficiency and regulatory compliance.

Takaful Consultant at Prudential BSN Takaful Berhad (2022-04 – Present)

• Provided financial protection consultation and takaful solutions to individual clients.
• Reviewed customer documentation to ensure underwriting compliance and policy issuance accuracy.
• Managed end-to-end policy submissions, amendments, and supporting documentation.
• Coordinated with clients and internal departments to resolve documentation and operational issues.
• Maintained confidential customer records and monitored pending cases to ensure timely processing.
• Delivered after-sales support and policy servicing while building long-term client relationships.

Diploma in Business Administration – UiTM Kampus Raub, Pahang (2017 – 2020)

Bachelor of Business Administration (Hons) in Insurance – UiTM Kampus Puncak Alam, Selangor (2020 – 2022)