Syazwina

Organized and detail-oriented professional with strong administrative, communication, and customer service skills. Adept at managing documentation, coordinating tasks, and supporting operational workflows efficiently. Highly adaptable, quick to learn, and able to thrive in fast-paced environments while maintaining accuracy and professionalism. Strong interpersonal skills with a proven ability to collaborate effectively with teams and engage with clients or customers.

Administrative Assistant at i1Tech Sdn Bhd (2020-01 – 2022-12)

• Managed filing systems, documentation, and data entry with accuracy and confidentiality.
• Handled incoming calls, emails, and correspondence in a professional manner.
• Scheduled appointments, meetings, and maintained calendars for the team.
• Maintained office supplies inventory and assisted with procurement when needed.
• Updated and managed records, databases, and basic spreadsheets.
• Supported HR and accounts tasks such as attendance records, claims, and simple billing

Barista at Zuspresso Sdn Bhd (M) (2022-01 – 2022-12)

• Prepared and served coffee, beverages, and light food items.
• Took customer orders, operated POS system, and handled payments.
• Maintained cleanliness, hygiene, and food safety standards.
• Provided friendly and efficient customer service.

Administrative & Account Assistant at Ecorys Sdn Bhd (2023-01 – 2024-12)

• Provided administrative support for accounting operations, including invoicing, payment tracking, and expense documentation.
• Managed foreign worker administration, including employment records, permits, visas, passports, and renewal processes.
• Maintained accurate employee records, attendance data, and payroll support in compliance with company policies.
• Coordinated with government authorities, agents, and internal departments regarding foreign worker and administrative matters.
• Ensured proper filing, documentation control, and compliance with statutory requirements.

Live Host / Live Streaming Presenter at BMN Agency (2024-01 – Present)

• Hosted live streaming sessions to promote and sell products effectively.
• Engaged with viewers, responded to inquiries, and encouraged audience interaction.
• Demonstrated product features, benefits, and promotions clearly during live sessions.

Sijil Pelajaran Malaysia (SPM) – Sekolah Menengah Kebangsaan Taman Desaminium (2014-01 – 2018-12)

Certificate in Business Operations in Business Operations – Kolej Komuniti Bentong (2019-01 – 2020-12)