Thasra Irdina

Enthusiastic hospitality professional with hands on experience in hostess with experience in customer service and cashiering operations. Adept at managing front-of-house responsibilities, assisting guests, and maintaining high service standards. Reliable, detail-oriented, and capable of handling high-pressure situations effectively.

Part time - Bayview Beach Resort

(2020-12 - 2021-01)

• Hardworking and reliable part-time housekeeping staff with experience in maintaining cleanliness and hygiene standards. Able to complete tasks efficiently and ensure a comfortable environment for guests.

Captain Food and Beverage - Angsana Teluk Bahang - Teluk Bahang, Penang

(2022-11 - 2026-04)

• Greet and assist guests while managing seating arrangements
• Handle customer payments and operate POS system
• Ensure smooth front-of-house operations
• Provide excellent customer service in a fast-paced environment
• Led front-of-house operations and supervised service staff
• Trained new employees on customer service and cashiering procedures
• Managed guest flow and resolved customer issues professionally
• Ensured smooth operations and high service standards

STPM (Form 6) - SMK Seri Balik Pulau

Secondary Education - SMK Teluk Bahang (2009-01 - 2021-12)

Primary Education - SK Teluk Bahang