Tracey Laidy

Admin Assistant - Enforcement Department at PAN-PACIFIC MANAGEMENT SERVICES SDN BHD (2025-01 – Present)

Prepared weekly and monthly reports to keep track of departmental activities and progress.
Prepared monthly enforcement reports and meeting presentations to provide updates on departmental activities and progress.
Managed staff leave applications, attendance records and monthly overtime (OT) summaries.
Collected staff claims, checked supporting documents and arranged them for processing.
Prepared Request for Approval (RFA) forms for departmental purchases and expenses.
Prepared purchase orders (PO) and payment applications for departmental purchases and services.
Drafted official letters, notices and warning letters for tenants.
Assisted the Fire Safety Officer with administrative work and followed up on the progress of mall fire safety matters.
Recorded and monitored mall encroachment cases for weekly report.
Assisted with Bomba licence renewal and maintained the necessary records and documentation.
Maintained purchasing records, quotation documents, payment applications and departmental filing.

Admin Assistant - Event & Arts / Event Outbound at PAN-PACIFIC MANAGEMENT SERVICES SDN BHD (2025-01 – Present)

Assisted with the coordination and execution of in-house mall events, promotional activities and external events.
Processed staff leave applications through the company's leave management system.
Prepared marketing staff rosters and maintained staff attendance and overtime (OT) records.
Prepared RFA forms for event budget approval and tracked event budgets and expenses.
Issued e-invoices and maintained event-related payment and financial records.
Tracked monthly event expenses, recorded expenditures and compiled financial summaries for the Finance Department.
Recorded and updated monthly event store inventory reports.
Prepared purchase requests and arranged event preparation items for outbound events.
Assisted with event installation, setup, dismantling and on-site arrangements.
Assisted with event reporting, documentation and administrative follow-ups.

FRONT OFFICE ASSOCIATE at THE PACIFIC SUTERA HOTEL (2024-04 – 2024-12)

Greet and welcome visitors as soon as they arrive at the hotel.
Assist guests with check-in and check-out procedures
Ensure accurate billing and process payments from guests
Respond to guest feedback and resolve issues in a timely and satisfactory manner
Answer, screen, and forward incoming phone calls.
Keep the reception area tidy and presentable, with all necessary stationery and materials.
Coordinate with housekeeping and other departments to address guest needs.
Perform other clerical receptionist duties such as filing, photocopying, and faxing.

Human Resources Assistant at G-MART BORNEO RETAIL SDN BHD (HQ) | INANAM (2023-03 – 2024-01)

Update and monitor daily attendance record of each employee UBS Time Attendance System.
Prepare the monthly attendance report for monthly payroll.
Assist Superior to prepare the monthly payroll (UBS Payroll).
Maintain and update employee’s sick leave record / annual leave and in UBS Time Attendance System
Record employee leave tracking.
Arrange the renewal of company car vehicles.
Check and verify monthly attendance outlet and overtime manpower.
Responsible for registering new hires' thumbprints.
Assist in handling incoming calls and greeting visitors and guests.
Track office supply inventory and order office supplies if needed.

Admin Assistant at FOREGAL WOODS PRODUCT SDN BHD (2022-01 – 2022-12)

Create factory memo and quotation.
Renew foreign workers passport.
Follow up customer orders.
Visiting construction site to inspect the items.
Responsible in AutoCount system such as Invoice, Quotation, Customer debtor and creditor’s.Renew Trading License and CIDB.
Issued and recorded invoice.
Issued Local purchase order and delivery order.
Supervise employee attendance in the factories.
Record employee sick leave.
Every month record and issue a statement of account to supplier via email.

GENERAL CLERK (CONTRACT) at DML SDN BHD (2018-08 – 2018-10)

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