Sales & Collection Manager at Vignesh Art & Craft Manufacturing Sdn Bhd (2023-01 – 2026-12)
- Led the Sales and Collections Department, ensuring achievement of monthly sales targets and collection KPIs.
- Developed and implemented sales strategies to expand the customer base and increase revenue.
- Managed end-to-end accounts receivable, improving collection efficiency and maintaining healthy cash flow.
- Built and maintained strong relationships with corporate clients, distributors, and key customers.
- Negotiated payment arrangements and successfully resolved overdue accounts while maintaining customer satisfaction.
- Analysed sales performance, collection trends, and outstanding balances to support management decision-making.
- Prepared monthly sales, collection, and performance reports for senior management.
- Coordinated closely with finance, production, logistics, and customer service teams to ensure timely order fulfilment and payment collection.
- Led, coached, and motivated the sales and collection team to achieve operational and financial objectives.
- Strengthened internal collection procedures and credit control processes to minimise overdue accounts and reduce financial risk.
- Ensured compliance with company policies, financial procedures, and customer service standards.
- Identified opportunities for process improvements that enhanced operational efficiency and customer experience.
Building Manager at Raine, Horne & Zaki Property Management Sdn. Bhd. (2022-01 – 2023-12)
- Directed day-to-day operations and facilities management.
- Managed contractors, vendors and maintenance teams.
- Coordinated preventive maintenance and statutory compliance.
- Resolved tenant/customer issues with strong service standards.
- Monitored operational budgets and resource planning.
- Conducted inspections and implemented continuous improvements.
Building Manager at Jova Building Services Sdn. Bhd. (2021-01 – 2022-12)
- Directed day-to-day operations and facilities management.
- Managed contractors, vendors and maintenance teams.
- Coordinated preventive maintenance and statutory compliance.
- Resolved tenant/customer issues with strong service standards.
- Monitored operational budgets and resource planning.
- Conducted inspections and implemented continuous improvements.
Director at Sri Aarya Bhavan Restaurant (2018-01 – 2020-12)
- Directed day-to-day operations and facilities management.
- Managed contractors, vendors and maintenance teams.
- Coordinated preventive maintenance and statutory compliance.
- Resolved tenant/customer issues with strong service standards.
- Monitored operational budgets and resource planning.
- Conducted inspections and implemented continuous improvements.
Program Management / Production Executive at Flex Sdn. Bhd. (2014-01 – 2020-12)
- Directed day-to-day operations and facilities management.
- Managed contractors, vendors and maintenance teams.
- Coordinated preventive maintenance and statutory compliance.
- Resolved tenant/customer issues with strong service standards.
- Monitored operational budgets and resource planning.
- Conducted inspections and implemented continuous improvements.
