IT INTERN at THE WESTIN KUALA LUMPUR (2026-05 – 2026-08)
- Provisioned, reimaged and decommissioned enterprise physical and virtual server infrastructure adhering to strict to Marriott global IT standards. Maintained comprehensive hardware topology documentation to ensure continuous audit readiness.
- Administered Active Directory (ADUC/ADSP) user permissions, group policies, and identity access controls. Resolved critical software, Oracle system, and multi-OS (Linux and Windows) incidents to maintain continuous uptime for hotel operations.
- Deployed, patched, and validated multi-floor network hardware including Cisco and Aruba wireless APs, wall outlets and switch rack connections. Structured event LAN architecture tailored to high-density client requirements.
- Partnered with Microsense network engineers to isolate layer 1-3 network disruptions, reconfigure core switch racks, and restore connectivity across multi-floor environments under tight SLAs.
- Collaborated with the Marriott Area Technology Team to troubleshoot complex servers and network outages. Executed monthly, quarterly, and annual IT security and compliance audits to guarantee zero regulatory non-conformances.
Audiovisual and Systems Technician (FREELANCE) at BEYOND ENTERTAINMENT (2025-06 – 2025-11)
- Orchestrated end-to-end visual setups and live display software which includes OBS and multi-screen-video playback engines for high-profile corporate annual meetings and private events.
- Managed hardware and software signal routing, audio as well as video matrix switches, and projection interfaces, troubleshooting latency and connectivity disruption in high-stakes, real-time environments.
- Coordinated directly with event organizers to engineer bespoke visual themes and dynamic multimedia assets, ensuring uninterrupted uptime and flawless execution across all scheduled productions.
Campus and Event System Technician at UNITAR International University (2023-07 – 2025-04)
- Architected and deployed local area networks (LAN) and low-latency hardware setups for competitive gaming tournaments hosted both on and across external inter-varsity venues.
- Managed real-time screen casting, multi-fed video broadcasting and display stream pipeline for university flagship events, ensuring stable feeds for live audience in campus and through social media.
- Diagnosed and calibrated display matrices, peripheral interfaces, and network routing on-the-fly to resolve sudden connectivity issues during live tournament play.
