Vinod Selvaraj

I am an enthusiastic self-starter with strong leadership and communications skills. Proven academic and curricular achievements, and possess the right technical and soft skills required to propel the organization achieving its goals and objectives.

Besides, I also want to gain real world experience in the field and gain more new knowledge A team player who is able to work well with all levels of organization and able to strive to contribute to organizational goals.

Create scheduling in Workforce Management tool

• Manage changes to scheduling to ensure adequately daily resource coverage
• Work closely with Operations management to assist them in enforcing schedule adherence and Aux code usage
• Collect, analyze and process operation’s data on daily/weekly/monthly/quarterly/half yearly basis to generate accurate / defined forecasting matrix to improve operation efficiency (e.g. Change of operation start time)
• Ensure hours are accurately accumulated and categorised in a format compatible with company procedure
• Coordinate with other analyst to ensure continuity of coverage and distribution of up-to-minute statistical data about the day
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.Create scheduling in Workforce Management tool • Manage changes to scheduling to ensure adequately daily resource coverage • Work closely with Operations management to assist them in enforcing schedule adherence and Aux code usage • Collect, analyze and process operation’s data on daily/weekly/monthly/quarterly/half yearly basis to generate accurate / defined forecasting matrix to improve operation efficiency (e.g. Change of operation start time) • Ensure hours are accurately accumulated and categorised in a format compatible with company procedure • Coordinate with other analyst to ensure continuity of coverage and distribution of up-to-minute statistical data about the day • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Skills: Technical Analysis · Prioritize Workload · Information Analysis · Workforce Management · Workforce Planning · Service-Level Agreements (SLA) · Service Levels · Scheduling · Forecasting · Data Analysis

Studied mechanical engineering is a combination of science, maths, and computing. It's the study of machinery, and how to manufacture and maintain it at all levels.