Wan Waheeda

Detail-oriented and communication-driven English for Professionals final-year student with hands-on experience in cross-border student consultation, international onboarding, and administrative compliance. Demonstrates proven leadership in multicultural environments, with strong multi-stakeholder communication, case management, and adaptive problem-solving skills. Seeking to leverage expertise in educational setting. I am available from September 2026 onwards.

Apprentice (Practical Machine Learning & Supply Chain) at Khazanah Youth Development Programme (K-Youth) (2026-03 – Present)

• Process Optimization & System Logic: Apply predictive modeling, machine learning concepts, and workflow automation to analyze complex supply chain operations, optimize process efficiency, and reduce operational bottlenecks.
• Data & Workflow Management: Leverage machine learning methodologies and data analytics tools (Python) to streamline high-volume tracking processes, maintaining high speed, precision, and data accuracy.
• Technical Documentation & Reporting: Synthesize complex data outputs into structured status reports and executive summaries for decision-makers.

Trainee Education Consultant at AUG Global Network (2025-07 – 2025-10)

• Document Review & Case Processing: Processed and verified international student visa application documentation using AUGTrix with 90% accuracy compared to manual entry, ensuring full regulatory compliance.
• Consultation & Advisory: Assisted global pathway consultations via Zoom for prospective international students, addressing compliance requirements and logistics. Led a webinar with 70+ attendees. Executed an outreach campaign targeting prospective students through client engagement by visiting 10 schools.
• Stakeholder Communication: Executed client engagement campaigns across 10 institutions, preparing structured status updates, compliance reports, and presentation materials for internal management.

Vice President at School Of Languages, Literacies And Translation Society (PBLT) (2025-10 – Present)

• Oversee 5 cross-functional committees; manage high-volume event logistics, task distribution, and risk mitigation across academic and community initiatives.
• Spearheaded large-scale sessions (Alumni Sharing, Internship Sharing, EFP Interaction Day) hosting 100+ attendees. Executed more than 6 academic and community-focused language events.
• Act as the direct liaison between student committees and university higher management, resolving operational issues and ensuring timely project delivery.

Vice President at Bike Commute USM (2024-10 – 2025-07)

• Negotiated and coordinated with external corporate partners (Rapid Penang, Link Bike) to establish sustainable mobility infrastructure on campus.
• Implemented Excel rostering and reporting tools to manage 500+ participant registrations in collaboration with Rapid Penang Corporation through the Mutiara Pass programme.

English Language Facilitator at Student Buddy Programme (2023-10 – Present)

• Mentored and facilitated the orientation for 20+ inbound Japanese exchange students, guiding them through local regulations, learning management systems (LMS), and academic environments.
• Conducted foundational English classes and coached international students through Project-Based Learning (PBL) deliverables presented to university leadership.

Bachelor of Arts (Hons.) in English For Professionals – UNIVERSITI SAINS MALAYSIA (2023-10 – 2026-07)

Physical Science (Module II) in Physical Science – PAHANG MATRICULATION COLLEGE (2021-07 – 2023-05)