Weihao1988 Teow

Results-driven professional with over 10 years of experience across business development, sales management, property operations, and AI data training.

Experienced Mandarin

Advanced AI Trainer (Chinese) specializing in Chinese-language large language model evaluation, translation, localization, and quality assurance. Proven ability to manage complex tasks independently, follow strict guidelines, collaborate with distributed teams, and consistently deliver high-quality outputs under tight deadlines.

Mandarin Advanced AI Trainer (Chinese) - Invisible Technologies

(2025-01)

• Executed advanced AI training and evaluation tasks focused on Chinese-language large language model outputs across multiple task types.
• Evaluated AI-generated responses for factual accuracy, logical consistency, instruction adherence, and overall response quality.
• Conducted detailed linguistic and semantic reviews covering fluency, tone, clarity, intent alignment, and cultural appropriateness in Chinese content.
• Reviewed and validated translations, summaries, classifications, and long-form AI-generated responses to ensure correctness and completeness.
• Applied project-specific annotation, grounding, and evaluation guidelines to maintain consistency and reliability across datasets.
• Identified recurring error patterns and edge cases, documenting structured feedback to improve model behavior and performance.
• Performed quality assurance checks to ensure outputs met high accuracy, formatting, and compliance standards.
• Managed tasks independently while meeting strict quality benchmarks and tight delivery timelines.
• Collaborated asynchronously with distributed project teams via online platforms and standardized workflows.

AI Trainer – Simplified Chinese and Malay (ms-MY) - Outlier

(2024-01 - 2025-12)

• Contributed to multiple AI training projects primarily focused on Chinese translation, localization, and language evaluation for large language models.
• Translated, reviewed, and refined Simplified Chinese content to ensure linguistic accuracy, clarity, fluency, and contextual relevance.
• Evaluated AI-generated outputs for correctness of meaning transfer, intent alignment, tone suitability, and cultural sensitivity.
• Strictly followed project-specific linguistic guidelines, annotation rules, and quality assurance standards.
• Managed tasks independently by prioritizing workloads efficiently and consistently meeting tight turnaround deadlines.
• Collaborated with distributed project teams through online platforms, responding to feedback and implementing revisions to improve output quality.

Senior Business Development Manager - Own A Stay Sdn Bhd - Genting Highlands

(2018-01 - 2025-12)

• Formulated and executed the company's vision, mission, and overall strategic direction to establish Own A Stay as a competitive homestay management brand.
• Developed and implemented comprehensive short-term and long-term business plans aligned with market demand and growth objectives.
• Oversaw end-to-end daily operations, including property maintenance, housekeeping coordination, guest services, and issue resolution.
• Implemented standardized operating procedures to enhance service consistency, operational efficiency, and customer satisfaction.
• Managed financial performance through budgeting, forecasting, cash flow monitoring, and financial reporting.
• Identified opportunities for revenue growth, pricing optimization, and cost control to improve profitability.
• Recruited, trained, and mentored a high-performing team of over 30 staff, fostering a culture of accountability, collaboration, and service excellence.
• Established performance targets, conducted regular evaluations, and provided ongoing coaching and constructive feedback.
• Identified and pursued new business opportunities, including property acquisitions, owner partnerships, and strategic collaborations.
• Expanded market presence through targeted marketing initiatives and professional network development.
• Built and maintained strong, long-term relationships with property owners, ensuring transparency, trust, and sustained collaboration.
• Implemented customer feedback systems to continuously improve guest experience and service quality.
• Leveraged technology to enhance operational efficiency, including implementing and optimizing a Property Management System (PMS).
• Introduced innovative solutions to stay ahead of industry trends and strengthen competitive positioning.

Sales Manager - Rocago I-Health System Sdn Bhd - Puchong

(2015-01 - 2018-12)

• Conducted office-to-office and door-to-door sales activities to expand market coverage and acquire new customers.
• Executed sales strategies aimed at maximizing market penetration and driving revenue growth.
• Gathered market intelligence and customer feedback to analyze buying trends and competitor activity.
• Built and maintained strong business relationships with clients and partners.
• Delivered high-quality after-sales service to ensure customer satisfaction and repeat business.
• Created strong team synergy across outside sales, inside sales, and operations functions.
• Advised management on upcoming product development initiatives and special promotional campaigns.
• Reviewed sales performance regularly and implemented corrective actions to meet or exceed sales targets.
• Led recruitment interviews and conducted structured sales training programs for team members.
• Managed daily sales routines, including morning meetings, role-playing exercises, and sales-sharing sessions.

Sales Executive - S P Setia Berhad - Puchong

(2013-01 - 2015-12)

• Assisted property owners in selling, buying, and renting properties, including comprehensive after-sales support.
• Handled sales and leasing of residential, commercial, and industrial properties.
• Followed up with prospects and provided continuous servicing throughout the sales process.
• Arranged and managed advertising and promotional activities to increase property visibility.
• Distributed property listings for sub-sale and leasing opportunities to an established client database.
• Scheduled appointments and conducted property viewings for potential buyers and tenants.
• Identified qualified buyers willing and able to proceed with purchases at acceptable price levels.

Real Estate Negotiator - Why Realty - Puchong

(2011-01 - 2013-12)

• Secured appointments with property owners to represent them in property sales and rental transactions.
• Provided detailed market analysis, bank valuation insights, and pricing recommendations to owners.
• Advised owners on effective marketing strategies and property positioning.
• Kept property owners informed of marketing activities, inquiries, and viewing outcomes.
• Marketed properties across multiple channels to maximize exposure and attract qualified prospects.
• Qualified buyers and tenants, conducted professional property viewings, and managed negotiations.
• Negotiated terms, conditions, and pricing to achieve fair agreements for all parties.
• Prepared agreements for sale or rent and collected earnest deposits.
• Coordinated documentation and liaised with solicitors for transaction processing.
• Assisted buyers in obtaining financing and loan approvals.
• Followed up on the entire transaction process and ensured smooth handover of keys upon completion.
• Ensured fair dealings while protecting the interests of both property owners and clients.

Bachelor of Psychology (Hons) - Psychology - Universiti Tunku Abdul Rahman (UTAR) (2008-01 - 2011-12) Kampar, Malaysia