Sustainable Analyst at ECOVADIS (2024-04 – Present)
- Assessed corporate sustainability management system documentation in line with the EcoVadis methodology, covering environmental, social, ethics, and supply chain domains.
- Extracted, analyzed, and synthesized material ESG data to produce accurate and reliable ratings.
- Conducted clarifications with rated companies to ensure data accuracy and resolve assessment issues.
- Applied the latest EcoVadis methodology updates to assessments, maintaining compliance with evolving sustainability standards.
- Performed quality checks on assessments, achieving daily performance targets while ensuring consistency and reliability.
- Contributed to enhancing the scorecard inquiry process, improving the efficiency and overall quality of client experience.
Scorecard Inquiry Center – Permanent Role at ECOVADIS (2025-04 – Present)
- Delivery clear, professional written responses to rated companies' inquiries, ensuring transparency and client satisfaction regarding EcoVadis scorecard outcomes.
- Interpreted and explained EcoVadis assessment result, methodologies and rating drivers, helping companies better understand their performance and sustainability gap.
- Collaborated with internal methodologies research and analytics teams to resolve complex or technical inquiries, ensuring accuracy and consistency.
- Maintained timely communication standards, contributing to improved client experience and strengthening company trust in the assessment process.
ESG Service Executive at GENASHTIM SDN BHD (2024-01 – 2024-04)
- Assist in ESG and sustainability research for all ESG projects.
- Assist in data curation, course and content creation for all available ESG services and projects.
- Assist in B Market Builder related activities, such as social media engagement, Companies enquiries, evaluation task, and more.
- Assist in event / webinar and campaign planning concerning ESG.
- Involve in offering verification service to any verification project with our partners/governmental agencies.
- Performing such other services as are customarily performed by one holding such a position.
Independent Verification Analyst at GENASHTIM SDN BHD (2023-09 – 2024-04)
In partnership with B Lab.
- Investigate and examine businesses, sectors, and pertinent social and environmental issues.
- Overseeing the complex and sensitive process of verification for companies pursuing B Corp Certification
- Provide thorough reports and technical guidance to help with the evaluation and certification process.
- Monitor legal and regulatory framework changes affecting ESG standards and certification.
- Monitor project datelines and progress to guarantee prompt completion.
- Share certification findings with internal and external stakeholders through communication.
- Reports to team manager and work closely with other global colleagues.
- Reviewed accurately and efficiently the applicant companies' ESG assessment and other data and documentation related to their social and environmental performance during the application process for certification.
- Interacted with the company CEO, Founder, or Sustainability Project Manager going through the certification or re-certification process; provide quality customer service, and manage communications related to the ESG assessment standards and certification.
- Guided companies through their legal framework and legal requirements for certification.
- Updated records in real-time in the ESG assessment app and Salesforce.
- Managed account pipeline and project timelines for 20+ companies simultaneously in the certification process.
- Drafted proposals for recommendations.
