Weikhang Lim

Senior Executive Operations Officer at Public Bank Berhad with experience in the banking industry since 2023. Skilled in client engagement, compliance management, and banking operations. Passionate about exploring digital banking innovations to enhance customer experience and operational efficiency.

Senior Executive Operations Officer - Public Bank Berhad

(2024-03)

• Managed Self-Service Terminals (SST)/ATM operations, ensuring sufficient cash availability for customer withdrawal and deposit transactions.
• Performed daily ATM/SST balancing and reconciliation through banking systems to ensure accuracy and resolve discrepancies.
• Processed and prepared remittance transactions including IBG, RENTAS, Telegraphic Transfer (TT), and Banker's Cheques in compliance with Foreign Exchange Policy (FEP) requirements.
• Acted as checker for teller override transactions to strengthen internal controls and mitigate fraud risks.
• Conducted daily security stock verification during day-end operations.
• Handled Current and Savings Account opening processes, including Customer Due Diligence (CDD) and documentation verification.
• Performed transaction monitoring to identify unusual/suspicious activities and support Anti-Money Laundering (AML) compliance.
• Prepared and submitted daily Cash Threshold Reporting (CTR) for customers exceeding regulatory cash transaction limits.
• Ensured operational risk controls were adhered to for branch transactions, cash handling, and security items.
• Supported digital banking operations, including customer onboarding and servicing for digital banking facilities.

Bachelor of International Affair Managerment - International Affairs Management (2020 - 2024)