Wong Pei

Detail-oriented and technology-driven Information and Communication Technology student with foundational exposure to software development, programming, networking, and emerging artificial intelligence applications. Demonstrates hands-on knowledge of Java, Python, SQL, IoT development, website development, AI chatbot concepts, cybersecurity fundamentals, and network simulation using Cisco Packet Tracer. Recognized for strong analytical thinking, adaptability, communication, teamwork, problem-solving, and organizational abilities through leadership and customer-facing experiences.

Capable of learning new technologies quickly while maintaining accuracy and professionalism in dynamic environments. Seeking an entry-level AI, IT, Software Development, or Technology position.

Waitress at THE SHIP (2023-01 – Present)

• Delivered attentive food and beverage service while accurately processing customer requests, contributing to efficient front-of-house operations and positive dining experiences.
• Coordinated with kitchen personnel to ensure timely order fulfilment, reducing service delays and maintaining operational workflow during peak periods.
• Resolved customer concerns professionally by applying communication and problem-solving skills, supporting high standards of customer satisfaction and service quality.
• Managed multiple tables simultaneously while maintaining accuracy in order-taking and payment handling, improving overall service efficiency by approximately 15%.

Diploma in Information and Communication Technology – Asia Pacific University (APU) (2024-08)