Yik Heng

Assisted in food preparation and daily kitchen operations Maintained hygiene and food safety standards

kitchen - Jinnjia Chicken

(2019-02 - 2020-03)

• Assisted in food preparation and daily kitchen operations
• Maintained hygiene and food safety standards

Online Customer Service - Ggb Miracle Marketing

(2020-05 - 2023-04)

• Responded to customer inquiries and processed orders
• Handled complaints and resolved customer issues professionally
• Helped improve customer satisfaction and repeat purchases

Assitant Storekeeper - ISQ Holdings Sdn Bhd

(2023-03 - 2024-04)

• Managed stock inventory and maintained accurate records
• Assisted in warehouse organization and stock arrangement
• Ensured inventory accuracy and proper stock handling

Online Customer Service - M Connect Marketing

(2025-08 - 2026-04)

• Handled online customer inquiries and after-sales support
• Provided product recommendations to improve customer satisfaction
• Assisted in achieving sales and customer retention targets

Secondary Education From 4 - SMK Desa Serdang

Diploma - F&B Management - Etasgo Academy