Zhi Yu Lain

A 3 years student who pursuing Financial Analysis in Sunway University.

Seeking an internship of finance for 15 January - 22 March 2024.

Service Crew Member

Mr Waffle, Cheras

• Served and managed more than 50 customers per day.
• Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Maintained brand image by keeping neat personal appearance.
• Maintained exceptional levels of food hygiene consistently meeting safety standards.

Cashier Ole Boutique Chinese Supermarket

Sri Petaling

• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Addressed customer needs and made product recommendations to increase sales.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Bachelor (Hons) Financial Analysis - Sunway University (April 2022 - present)
• Diploma in Finance - Sunway College (March 2020 - March 2022)