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Executive Assistant

Customer Service
EKO MAINTENANCE
3 weeks ago
Full time

Job description

Job Summary

  • A highly organised and proactive Executive Assistant with 2 years of experience providing administrative and executive support to senior management.
  • Skilled in calendar management, meeting coordination, travel arrangements, correspondence, document preparation, and office administration.
  • Demonstrates excellent communication, time management, and multitasking abilities, with a strong commitment to maintaining confidentiality, improving operational efficiency, and ensuring the smooth running of executive activities.
Key Responsibilities

  • Manage the executive's calendar, schedule appointments, and coordinate meetings.
  • Organise business meetings, prepare agendas, take minutes, and follow up on action items.
  • Handle incoming and outgoing correspondence, including emails, phone calls, and official letters.
  • Arrange domestic and international travel, including flight bookings, accommodation, and itineraries.
  • Prepare reports, presentations, meeting notes, and other business documents.
  • Maintain an organised filing system for confidential documents and important records.
  • Screen calls, prioritise requests, and direct inquiries to the appropriate departments.
  • Coordinate communication between the executive, employees, clients, and external stakeholders.
  • Monitor deadlines, track assigned tasks, and follow up on pending projects and deliverables.
  • Assist with expense tracking, invoice processing, and preparation of expense reports.
  • Support the planning and coordination of corporate events, conferences, and business engagements.
  • Conduct research and gather information to support executive decision-making.
  • Handle sensitive information with discretion and maintain strict confidentiality.
  • Perform general administrative duties and other tasks assigned by the executive.
Key Performance Indicators (KPIs)
  • Accuracy and efficiency of calendar management
  • Timely preparation of reports and documents
  • Successful coordination of meetings and travel arrangements
  • Timely follow-up on assigned tasks and action points
  • Effective communication and stakeholder support
  • Proper management of confidential records
  • Overall executive satisfaction and administrative efficiency
Qualifications and Requirements
  • Bachelor's Degree or HND in Business Administration, Office Management, or a related field is an advantage.
  • Minimum of 2 years of experience in executive assistance, administrative support, or office administration.
  • Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
  • Familiarity with email and calendar management tools such as Microsoft Outlook or Google Workspace.
  • Excellent written and verbal communication skills.
  • Strong organisational, planning, and time management skills.
  • Ability to multitask, prioritise competing demands, and meet deadlines.
  • High level of professionalism, discretion, and confidentiality.
  • Strong interpersonal skills and the ability to work with senior executives and diverse stakeholders.
  • Ability to work independently and demonstrate initiative.
Key Skills and Competencies:
  • Calendar and diary management
  • Meeting and travel coordination
  • Business correspondence and report writing
  • Document preparation and record keeping
  • Stakeholder communication
  • Project and task coordination
  • Time management and prioritisation
  • Attention to detail
  • Problem-solving and decision-making
  • Confidentiality and professional discretion.
Keywords
Microsoft ExcelMicrosoft OfficeMicrosoft PowerPoint

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