Offloader

Job Summary

• We are seeking hardworking, physically fit, reliable, and safety-conscious individuals to join our warehouse and logistics team as Offloaders.
• The successful candidates will assist with unloading goods from delivery vehicles, moving products to designated receiving areas, and ensuring that goods are handled safely and efficiently without damage.
• The role is essential to maintaining smooth receiving operations, accurate inventory control, and timely replenishment of store shelves.

Key Responsibilities

• Unload products, cartons, bags, crates, and other merchandise from delivery trucks and vans.
• Move received goods to designated receiving, inspection, storage, or sorting areas.
• Handle products carefully to prevent breakage, damage, contamination, or loss.
• Assist the Receiving Officer in arranging goods for counting and verification against delivery documents.
• Separate damaged, leaking, expired, or visibly defective goods and report them immediately.
• Assist warehouse staff with sorting, stacking, palletising, and arranging products.
• Ensure goods are placed in the correct locations and keep walkways and loading bays clear.
• Follow safe-handling instructions for fragile, heavy, perishable, and special-care products.
• Assist with moving goods using trolleys, pallets, and other approved handling equipment.
• Maintain cleanliness and orderliness around loading bays and receiving areas.
• Comply with workplace health, safety, hygiene, and manual-handling procedures.
• Use personal protective equipment (PPE) as instructed.
• Report workplace hazards, accidents, damaged goods, shortages, and suspicious activities to the supervisor.
• Work cooperatively with drivers, warehouse staff, inventory personnel, and store operations teams.
• Perform other reasonable warehouse duties assigned by the supervisor.

Key Performance Indicators (KPIs)

• Performance will be assessed using the following indicators:
  • Offloading efficiency: Goods are offloaded within the assigned timeframe.
  • Product handling: Minimal avoidable damage caused by improper handling.
  • Safety compliance: Consistent adherence to safety rules and PPE requirements.
  • Receiving support: Timely assistance with counting, sorting, and inspection.
  • Workplace housekeeping: Loading bays and receiving areas are kept clean and orderly.
  • Attendance and punctuality: Consistent attendance and compliance with assigned shifts.
  • Reporting accuracy: Prompt reporting of damaged goods, shortages, hazards, and incidents.

Qualifications and Requirements

• Minimum of SSCE/WAEC/NECO or equivalent; relevant practical experience may be considered.
• Previous experience in offloading, warehousing, logistics, distribution, FMCG, or supermarket operations is an advantage.
• Physically fit and able to perform manual-handling duties safely.
• Ability to follow instructions, work in a team, and complete assigned tasks within required timelines.
• Basic counting and product-handling skills.
• Honest, punctual, disciplined, and dependable.
• Willingness to work shifts, weekends, and public holidays when scheduled.
• Must be willing and available to work in Abuja, FCT.

Required Skills and Competencies:

• Physical stamina and safe manual-handling practices.
• Teamwork and cooperation.
• Attention to detail.
• Time management and punctuality.
• Ability to follow safety instructions.
• Careful handling of goods and merchandise.
• Good communication and willingness to learn.
• Integrity and accountability.

Working Conditions:

• Work will primarily take place in the warehouse, loading bay, and goods-receiving areas.
• The role involves standing, walking, lifting, carrying, pushing, and pulling within safe working limits.
• Work schedules may include early mornings, evenings, weekends, and public holidays.
• Appropriate PPE and safe-handling equipment should be provided where required.
• Heavy or awkward loads must be handled using suitable equipment or team assistance. Employees must not be required to lift loads beyond safe limits.

Reporting and Accountability:

• The Offloader reports to the Warehouse Supervisor or designated Receiving Officer and is responsible for:
  • Following authorised work instructions.
  • Protecting goods from avoidable damage.
  • Reporting discrepancies without altering receiving records.
  • Complying with safety, hygiene, and conduct policies.
  • Maintaining proper communication with the warehouse and receiving teams.