Program Coordinator

Job Type: Fully remote work (9:00am-4:00pm EST time)

Job Type: Full-time

Work Location: Remote

Key Responsibilities

● Coordinate and manage program-related administrative tasks to ensure smooth operations.

● Conduct cold calls to potential clients and referral sources to generate new business.

● Serve as a key point of contact for client inquiries, ensuring prompt and professional service.

● Schedule and conduct interviews for new staff, including HHAs, nurses, and othercare providers.

● Prepare and distribute meeting agendas, take meeting notes, and ensure follow-up onaction items.

● Create presentations and reports for internal and external meetings.

● Collaborate with HR to assist with onboarding, training, and scheduling.

● Maintain accurate and organized client and employee records.

● Support management with special projects and initiatives as needed.

Qualifications

● Proven experience in customer service, cold calling, and office coordination.

● Strong verbal and written communication skills.

● Experience in conducting interviews and working in a fast-paced, professional setting.

● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

● Excellent time management and organizational abilities.

● High level of professionalism and interpersonal skills.

● Previous experience in home care, healthcare, or a related field is a plus.

Preferred Skills

● Customer Service Experience.

● Familiarity with home care agency operations and regulations

Job Type: Full-time