Sales Associate

The role

• You will turn interest into enrolments.
• You will respond to enquiries, guide prospective learners to the programme that fits their goals and budget, and follow up until they decide.
• You will be one of the first people a learner speaks to, so you should be warm and honest, and persuasive without being pushy.

Responsibilities

• Respond promptly to leads from the website, social media, WhatsApp, email and ads.
• Understand each prospect's background, goals and budget, and recommend the right programme, level or payment plan.
• Run discovery calls and follow up with prospects who have not yet registered.
• Explain pricing, instalment options, schedules and refund or deferral terms accurately.
• Convert leads who miss a cohort into our self-paced options or the next intake.
• Keep the CRM up to date with every lead, conversation and outcome.
• Meet monthly enrolment and revenue targets.
• Share objections and feedback from prospects with the marketing and programme teams.
• Support promotional events such as webinars.

Requirements

• 1-3 years of experience in sales, customer support, admissions or business development.
• Recent graduates and NYSC candidates are welcome.
• Excellent written and spoken English, and confidence on calls and chat.
• Comfort discussing price with budget-conscious prospects.
• Organised, with a habit of follow-up and good record-keeping.
• Reliable internet and a laptop or smartphone suitable for remote work.
• Interest in tech, data or AI.

Nice to have:

• Experience in education, edtech or training sales.
• Familiarity with a CRM (HubSpot, Zoho, Bigin or similar).
• A track record of hitting commission-based targets.