Project Manager / IT Associate at Sapphital Learning (2024-05 – 2026-01)
Orchestrated operational coordination across multiple concurrent tech and community projects, managing system reliability and implementing process automation.
- Operational Leadership: Orchestrated operational coordination across 5+ concurrent tech and community projects (including Nigerian Youth Academy, Cocoa Connect Africa, Nigerian Solar Marketplace, Development Bank of Nigeria), aligning technical developers with non-technical teams.
- System Reliability: Maintaining 98% system uptime and resolving 80% of reported technical issues within 24 hours.
- LMS Deployment: Developed and customized LMS platforms for high-profile clients, including the Development Bank of Nigeria, successfully onboarding 1,000+ users in the first month and ensuring seamless backend performance.
- Process Automation: Redesigned 6 core internal business processes using Bitrix24 automations and implemented structured reporting/documentation protocols, improving task execution speed by 70% and internal communication efficiency by 40%.
- Growth & Partnerships: Led digital growth and partnership initiatives by executing email marketing campaigns (5,000+ monthly subscribers, 35% increase in CTR through A/B testing) and drafting/negotiating 50+ partnership proposals tracked through CRM pipelines.
Digital Skills Trainee (NYSC) at Nigerian Youth Academy (2024-05 – 2024-08)
Completed intensive technical training program focused on digital operations, web development, and workplace readiness.
- Completed an intensive, multi-disciplinary technical training program focused on digital operations, web development, and workplace readiness, building proficiency in front-end technologies (HTML, CSS, JavaScript) and digital productivity tools.
- Gained hands-on experience in operational workflows and process mapping, documenting standard operating procedures (SOPs) and simulating real-world data organization, reporting, and remote collaboration using Google Workspace (Docs, Sheets, Slides).
- Developed digital communication and content creation strategies, calendars, applying design principles to produce engaging, professional materials for online platforms and organizational use.
Junior Reporter at Galaxy Television (Senate Press Corps) (2021-09 – 2022-03)
Produced multimedia content for web, television, and radio platforms with focus on editorial standards and SEO compliance.
- Produced multimedia content for web, television, and radio platforms, ensuring adherence to editorial standards, broadcast compliance, and SEO best practices to maximize reach and engagement.
- Conducted in-depth research and prepared detailed reports on breaking news, collaborating with senior reporters while supporting internal production workflows and deadline-driven operations.
