Abigail Emmanuel
Customer Service Expert | Diction Tutor
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About
Experienced Administrative, Virtual and customer service Assistant/professional, bringing more than 2 years’ experience in sales and Customer support. Also a talented diction tutor, problem solver with extensive call center experience in inbound, outbound and blended environments, with combined strengths in problem solving, training and development, and with experience working with CRM softwares (Salesforce, slack and Zendesk).
Experience
Experienced Administrative, Virtual and customer service Assistant/professional, bringing more than 3 years’ experience in sales and Customer support. Also a talented diction tutor and problem solver with extensive call center experience in inbound, outbound and blended environments, with combined strengths in problem solving, training and development, and with experience working with CRM softwares (Salesforce, slack and Zendesk).
Education
I have a BSc. in Mass Communication and currently running my MSc. in Development Communication.
