Abigail Etim

Detail-oriented and customer-focused graduate with strong skills in cash handling, communication, quality assurance, and compliance. Proficient in MS Office / Google Suite and experienced in maintaining meticulous transaction records and balancing accuracy. Eager to contribute to efficient, secure, and customer-centric teller operations at your bank.

Remote Business Development Assistant at TheVineHub (2026-01 – 2026-08)

• Managed and responded to high-volume business communications and client emails, upholding strict confidentiality and response time standards.
• Maintained detailed task trackers and digital records to ensure accuracy, accountability, and seamless daily operations.
• Prepared formal documentation, transaction reports, and client proposals with strict attention to detail.

Sales & Customer Service Support at JofezAgro (2024-07 – 2026-04)

• Managed daily cash handling and point-of-sale transactions, ensuring precise balancing accuracy and zero cash discrepancies.
• Processed high-volume daily data entry and customer records using ERP software with 99% accuracy.
• Resolved frontline customer complaints and inquiries promptly, maintaining high client satisfaction rates.
• Managed daily receipts, sales records, and ledger tracking in accordance with financial control standards.

Remote Telemarketer Intern at PropertyPlanet (2025-07 – 2025-09)

• Conducted high-volume client interactions daily, screening prospective accounts against strict qualification criteria.
• Maintained meticulous CRM data records to track pipeline activity and update customer profile information.

Microbiologist Intern at Xilium Medical Laboratory & Diagnostic Center (2020 – 2021)

• Strictly followed Standard Operating Procedures (SOPs) and compliance protocols to ensure operational integrity.
• Maintained organized database records and processed time-sensitive data entries under strict compliance standards.

B.Sc. in Microbiology – Akwa Ibom State University (2017 – 2022)

Senior Secondary School Certificate – Community High School, Abak (2011 – 2017)