Customer support/Cold caller/customer service/chat support
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Dedicated and results-driven Cold Caller and Customer Service Representative with experience in remote customer engagement, lead generation, and client relationship management. Skilled in handling outbound calls, resolving customer issues, and delivering excellent service. Strong communicator with the ability to persuade, build rapport, and meet performance targets in fast-paced environments.
Remote Cold Caller / Customer Support (2024-01 – 2025-01)
Conducted outbound calls, generated leads, handled objections, maintained CRM records, and met targets.
Customer Service Representative (2023-01 – 2024-12)
Handled customer inquiries, resolved complaints, and ensured customer satisfaction.
Community Health Extension – College of Health Education (2017-01 – 2020-12)
