Senior Healthcare giver - Rockgarden homecare agency - Lagos, Nigeria
(2024-09)
- Remind seniors to take medications as prescribed
- Monitor vital signs (blood pressure, pulse, temperature, glucose if trained)
- Observe and report changes in health or behavior to nurses/family
- Assist with exercises and rehabilitation routines
- Light housekeeping (cleaning, laundry, tidying)
- Meal planning and cooking according to dietary needs
- Ensure a safe living environment (fall prevention, hygiene)
Healthcare assistant - Rockgarden homecare agency - Lagos, Nigeria
(2022-07 - 2024-08)
- Assist patients with cooking, personal care, including washing, dressing, feeding, and mobility
- Handling Physical therapy
- Supported patient with dementia
- Monitor, record, and report vital signs (temperature, pulse, respiration, and blood pressure)
- Support patients with toileting, continence management, and maintaining dignity
- Provide companionship and reassurance to patients, ensuring their emotional well-being
- Assist nurses and doctors during examinations, treatments, and procedures
- Ensure infection control, hygiene, and safety standards are maintained at all times
- Keep patient areas tidy, safe, and comfortable
- Assist with admissions, transfers, and discharges of patients
- Record care activities accurately and report changes in patient conditions
- Work collaboratively as part of a multidisciplinary team
IT Field Support Technician - Sterling Bank PLC - Lagos, Nigeria
(2021-06 - 2022-06)
- Installed and configured IT hardware/software across branches
- Managed user accounts and permissions in Active Directory
- Delivered training for staff on new applications
- Troubleshot network connectivity issues
- Ensured compliance with IT security policies
Operations Manager - Altimate Laundry & Dry Cleaning Services Ltd - Lagos, Nigeria
(2018-07 - 2021-03)
- Directed daily operations and supervised staff
- Implemented process improvements, increasing efficiency
- Handled customer complaints with high satisfaction results
- Managed supplier relationships and ensured safety compliance
Senior Systems Engineer - Project IT Solutions - Lagos, Nigeria
(2013-09 - 2018-02)
- Led IT architecture design and system security policies
- Conducted root-cause analysis, reducing downtime
- Managed system backups, recovery, and compliance tasks
- Collaborated on IT infrastructure upgrades
IT Support Engineer - John Holts PLC - Lagos, Nigeria
(2004-02 - 2008-02)
- Provided technical support to end-users by diagnosing and resolving hardware, software, and network issues
- Installed, configured, and maintained computer systems, printers, and peripheral devices
- Monitored and managed system performance to ensure smooth and secure IT operations
- Assisted in setting up and maintaining user accounts, permissions, and passwords
- Responded to support tickets via phone, email, or remote access tools promptly and efficiently
- Performed regular system backups, software updates, and security patch installations
- Installed and configured operating systems (Windows, macOS, Linux) and office applications
- Supported LAN/WAN networks, Wi-Fi connectivity, and basic server administration tasks
- Documented technical procedures, incidents, and solutions for future reference
- Collaborated with other IT teams and departments to implement system upgrades and new technologies
- Ensured data protection, cybersecurity compliance, and safe handling of confidential information
- Trained staff on basic IT troubleshooting, software use, and best practices
