Abubakar Aliyu

Detail-oriented Computer Science Graduate with a strong foundation in software development and data management. Proactive professional with 2+ years of experience in high-volume customer service and precision data entry. Seeking to leverage technical expertise and interpersonal skills.

NETWORKING SPECIALIST (Intern) at BJY CBT Center (2023-06 – 2024-02)

• Monitor Network Performance
• Troubleshoot network problems and perform network maintenance.
• Provide technical support and assist users with network related issues.
• Automated repetitive data entry tasks using [Excel Macros/Python scripts].
• Identified and corrected data inconsistencies to ensure database integrity.

ICT STAFF/INSURANCE CLAIM OFFICER (NYSC) at Khadijat Memorial Hospital Ltd (2025-07 – 2026-05)

• Receive and register insurance claims.
• Review policy documents to confirm coverage.
• Collect and verify supporting documents (e.g., medical reports, police reports, repair estimates).
• Recommend approval, partial payment, or rejection based on policy terms.
• Maintain accurate claim records and prepare reports.
• Resolved customer inquiries daily via phone and email, maintaining a 90% satisfaction rating.
• Collaborated with the technical support team to escalate and track software bugs.

ICT STAFF at Khadijat Memorial Hospital Ltd (2025-07 – Present)

• Hardware maintenance
• Data management and Inventory management
• Provides technical support to users experiencing computer or software related problems
• System administration, manages users account accounts, passwords system permissions
• Training and user support on proper use of ICT and EMR system
• Collaborated with the technical support team to escalate and track software bugs.

Bachelor of Science (B.Sc.) in Computer Science – Ibrahim Badamasi Babangida University (2024)