Business Owner,Copywrighter,Sales strategist.
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With a strong dedication to providing excellent service, I bring robust problem-solving skills and a natural ability to foster positive customer relationships. I approach all inquiries with both friendliness and professionalism, and I am keen to contribute to team achievements and elevate customer satisfaction.
TRANSPARENCY SCAPE INSURANCE BROKERS Lagos, Nigeria
Client Service Officer Jan 2024-Oct 2024
Served as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
Developed and maintained strong client relationships, identifying needs and providing tailored solutions.
Coordinated client onboarding processes for seamless service delivery.
Collaborated with internal teams (lawyers, underwriters, claims adjusters) to resolve client matters efficiently.
Provided market insights and feedback to management to enhance client satisfaction and business growth.
ZURIEL LAW CONSULTING Lagos, Nigeria
Admin Assistant Feb 2021–October 2023
Provide general administrative and clerical support, including photocopying, scanning, and filing legal documents.
Answer and direct phone calls with a professional and courteous manner.
Manage incoming and outgoing mail, including sorting, distributing, and preparing shipments.
October 2019–August 2025
B.Sc. (Hons.) International Relations (Second Class Upper)
Caleb University Ikorodu, Lagos.
West African Senior School Certificate
Kith & Kin International School, Ikorodu 2014-2019
Winners International School, Nkpor
2008-2013
