Adebayo Monisola

Performance-driven and hard-working graduate with great leadership skills, extensive communication skills and strong learning agility, seeking a challenging career with a progressive organization that provides an opportunity to contribute significantly and consistently to the organization's objectives and to the development of my career.

Customer Service Executive | Social Media Handler - TRUSTLINK PHONES AND GADGETS - 3rd Floor, Top Success Mall, opposite Item 7, Iwo Road, Ibadan, Oyo State

(2026-03)

• Ensured the delivery of excellent customer service when assisting customers in a professional and efficient manner.
• Handled the social media pages and posts for online engagements.
• Online marketing and logistics management for door-step delivery of ordered products to clients.
• Responding to and resolving customer complaints and concerns.

Sales Representative Officer - VIVO NIGERIA - 121, Simisola House, Abayomi - Iwo Road, Ibadan, Oyo State

(2024-11 - 2026-02)

• Maintaining an in-depth understanding of Vivo's products in order to advise and make suitable recommendations to customers
• Responding to and resolving customer complaints and concerns
• Engaged in sales activities to increase revenue while also proposing and implementing sales strategies
• Execute product display, activations and promotional initiatives at my designated store
• Ensured the delivery of excellent customer service when assisting customers in a professional and efficient manner.

Customer Service Operative - SOFTAMOS GLOBAL SERVICES - 1-3a Odunlami Street, Ikeja, Lagos State, Nigeria

(2021-01 - 2021-08)

• Provided advice, information and assistance to callers and attempts to resolve all enquires on first contact with the caller.
• Ensured the delivery of excellent customer service when assisting customers in a professional and efficient manner.
• Supported administrative functions and contributed to the processing of client's forms.

Sales Representative - ILORI PHAMACY - M8, Odo Oko Street, Usi - Ekiti, Ekiti State, Nigeria

(2020-04 - 2021-01)

• Selling of drugs to customers based on doctor's prescription
• Effectively manage customer's enquiries, complaints and feedbacks.
• Manage sales tracking tools and social engagement tools

Sales Representative - GOD GRACE SNACK SHOP - L7, Odo Apo Street, Usi - Ekiti, Ekiti State, Nigeria

(2019-11 - 2020-04)

• Ensured the delivery of excellent customer service when selling to customers in a professional and efficient manner.
• Implement targeted sales strategies and monitor sales performance
• Assist in stocking, goods display and engaged in sales activities to increase revenue

Certificate in Medical X-Ray Technician - Medical X-Ray Technology - Obafemi Awolowo Teaching Hospital (2021 - 2024)

Secondary School Leaving Certificate (WASSCE) (2014 - 2019)